Jeffrey Laprade
Westfield
Summary
Proven track record in enhancing warehouse efficiency and team productivity at ADUSA Distribution through expert end-to-end supply chain management and dynamic associate development. Excelled in cross-functional teamwork and operational planning, significantly contributing to project success and operational excellence. Skilled in Microsoft Suite and WMS, demonstrating a commitment to continuous improvement and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Engineering Intern
Massachusetts Department of Transportation
- Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects.
- Supported senior engineers in troubleshooting and resolving critical design issues, ensuring project milestones were met on time.
- Supported launch of major engineering project, coordinating logistics and resources for seamless execution.
Engineering Intern
C&A Construction
- Collaborated with engineering team to determine project specifications.
- Studied corrections from senior engineers to learn and grow professionally.
- Assisted engineers with inspections of finished construction.
- Collaborated with other departments to facilitate successful project completion.
Inbound Receiving Supervisor
ADUSA Distribution
08.2023 - Current
- Collaborated with cross-functional teams to resolve any shipping discrepancies or miscommunications promptly.
- Optimized labor allocation by monitoring staff workload, adjusting schedules as necessary to meet operational demands.
- Implemented quality control measures during the receiving process to minimize errors and maintain high levels of accuracy.
- Trained new hires on company policies, procedures, and safety protocols, resulting in a well-informed and efficient workforce.
- Contributed to overall warehouse success by consistently meeting or exceeding performance metrics in inbound receiving operations.
- Managed budgetary constraints effectively while maintaining optimal staffing levels for the inbound receiving department''s smooth operation.
Receiving Team Lead
ADUSA Distribution
05.2023 - 08.2023
- Enhanced team productivity by providing ongoing training and coaching to staff members.
- Ensured receiving accuracy by promptly addressing discrepancies in received goods and resolving issues effectively.
- Provided backup support for other warehouse functions, such as shipping and inventory control, to maintain overall efficiency and productivity.
- Served as a liaison between distribution center leadership and frontline employees regarding operational updates or policy changes.
- Improved warehouse efficiency by streamlining receiving processes and implementing organizational systems.
- Promoted an inclusive workplace culture that encouraged teamwork, collaboration, respect among team members.
General Merchandise Associate
ADUSA Distribution
09.2021 - 05.2023
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
- Collaborated with team members to achieve sales goals and drive revenue growth.
- Completed efficient slotting changes for general merchandise categories.
- Assisted in training new team members on ADUSA policies and procedures, fostering a supportive and inclusive work environment.
Claims Resolution Specialist
C&S Wholesale
11.2020 - 09.2021
- Reduced claim resolution times with thorough investigation and effective communication among involved parties.
- Increased accuracy in claims assessment through meticulous record-keeping and organized documentation.
- Processed adjustments and posted refunds.
- Provided exceptional customer service throughout the resolution process, fostering client trust and loyalty.
Auditor
C&S Wholesale
12.2016 - 10.2020
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Planned and executed follow-up audits at appropriate intervals.
- Followed established auditing processes to meet internal and regulatory requirements.
Education
No Degree - Industrial Engineering
University of New Hampshire
Durham, NHHigh School Diploma -
Holyoke Catholic High School
06.2013
Skills
- End to End Supply Chain Management
- Associate Development
- Warehouse Operations
- Cross-Functional Teamwork
- Work Planning and Prioritization
- Operational Planning
- Microsoft Suite, and WMS proficient
- labor Forecasting
Certification
My Leadership Journey
Coaching for Results
6 Critical Practices
Timeline
Inbound Receiving Supervisor
ADUSA Distribution
08.2023 - Current
Receiving Team Lead
ADUSA Distribution
05.2023 - 08.2023
General Merchandise Associate
ADUSA Distribution
09.2021 - 05.2023
Claims Resolution Specialist
C&S Wholesale
11.2020 - 09.2021
Auditor
C&S Wholesale
12.2016 - 10.2020
Engineering Intern
Massachusetts Department of Transportation
Engineering Intern
C&A Construction
No Degree - Industrial Engineering
University of New Hampshire
High School Diploma -
Holyoke Catholic High School
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