Summary
Education
Overview
Skills
Accomplishments
Languages
Work Preference
Work History
SoftwareDeveloper
Raghad Ait Battahar

Raghad Ait Battahar

freelancer
Marrakech

Summary

Honor student majoring in Mathematics, Physics, and Computer Science with a diverse skill set encompassing content creation, social media marketing, mobile app development, and website creation. Multilingual with proficiency in English, French, Arabic, and Spanish. Currently employed in the Fixing Online Platform department at the faculty and actively engaged in the Astrophysics and IT clubs. Seeking to leverage technical and analytical expertise in a challenging internship role within a company aligned with my major.

Education

Associate of Science - Engenering

FSSM
Marrakesh
02.2023 - Current

Overview

2
2
years of post-secondary education
6
6
years of professional experience

Skills

  • Technical Skills: Python, Java, HTML/CSS, JavaScript, WordPress, Adobe Creative Suite
  • Languages: Fluent in English, French, Arabic, and Spanish
  • Soft Skills: Analytical Thinking, Problem-Solving, Team Collaboration, Communication

Accomplishments

Astrophysics Club
Member | 6/08

  • Participated in research projects related to astrophysical phenomena and contributed to club publications.

IT Club
Member | 12/01

  • Collaborated on various tech projects, including website creation and software development workshops.

Social Media Marketing Internship
Merieme Tours – Casablanca, Morocco
Marketing Intern | since 3/02/2019

  • Responsibilities:
  • Managed social media content for various platforms, leading to a 25% increase in engagement.
  • Developed and executed marketing campaigns targeting the student demographic.
  • Key Achievements:
  • Successfully launched a campaign that boosted followers by 15% in three months.
  • Analyzed campaign performance and provided actionable insights to senior management.

Mobile App Development Project
University Project – Marrakesh, Morocco
Lead Developer | 02/04

  • Responsibilities:
  • Designed and developed a mobile application for university students to access academic resources.
  • Worked with a team of 5 to integrate features based on user feedback.
  • Key Achievements:
  • The app received 1,000+ downloads within the first month of launch and positive feedback for user-friendliness.
  • Presented the project at a university showcase, earning recognition for innovation.

Languages

English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Chinese (Mandarin)
Upper intermediate (B2)
Arabic
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

Remote

Important To Me

Company CultureWork from home optionStock Options / Equity / Profit Sharing

Work History

Customer Service Representative

UCA FSSM
Marrakesh
09.2024 - Current

Responsibilities:

Resolved technical issues and improved the efficiency of online platforms used by faculty and students.

Help students, parents to adapt to the faculity and it's paperwork

Key Achievements:

  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Learned and adapted quickly to new technology and software applications.

Freelancer

Upwork
Marrakech
02.2024 - Current
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
  • Expanded professional network through attending industry events and engaging in online communities.
  • Tailored graphic design solutions to meet clients' specific branding needs, reinforcing their market identity.
  • Delivered personalized training sessions for clients on managing their websites, enhancing their self-sufficiency and satisfaction.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Developed effective improvement plans in alignment with goals and specifications.

Teacher

Fiverr
Marrakech
06.2023 - Current
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
  • Developed and implemented classroom routines to address varying student needs.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Adapted teaching methods and materials to meet students' varying needs.

Assistant Manager

Merieme Tours
Casablanca
04.2019 - 03.2023

Responsibilities:

Provided comprehensive administrative support to the management team, ensuring smooth day-to-day operations.
Coordinated schedules, meetings, and appointments, optimizing time management for senior staff.
Managed communication with clients and vendors, serving as the primary point of contact for inquiries and correspondence.
Organized and maintained records, documents, and files, ensuring easy retrieval and confidentiality.
Assisted in financial tasks, including invoice processing, expense tracking, and budget monitoring.
Key Achievements:

Streamlined office procedures, reducing administrative workload by 20%.
Enhanced client satisfaction through efficient handling of inquiries and prompt follow-up on pending issues.
Successfully managed and coordinated multiple projects simultaneously, meeting all deadlines and quality standards.

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