Steven Carlos
Taunton
Summary
Accomplished professional with a robust background in operations and team management, notably at MaryKate&Ashley Lobstering LLC. Excelled in multitasking and organizational skills, enhancing team productivity and efficiency. Demonstrated expertise in customer service and supervisory skills, leading to significant improvements in team performance and customer satisfaction. My goal is to become associated with a company where i can utilize my skills and gain further experience while enhancing the company's productivity and reputation.
Overview
26
26
years of professional experience
Work History
Sterning
MaryKate&Ashley Lobstering LLC
06.2022 - Current
- Handling, moving and assorting 400 lobster pots daily
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Collections Tech
Veolia
11.2019 - 03.2022
- Operating vehicles such as Vactor and Stetco trucks used to flush and clean sewers
- Rehabilitate, repair and replace applicable sewer system infrastructure such as manholes, catch basins, sewer lines etc.
- Perform routine maintenance on all trucks and equipment daily such as cleaning, lubricating, adjusting, inspecting etc
- Report and document results of work performed and enter into appropriate database
Delivery Driver
Dari Farms
09.2018 - 06.2019
- Deliver to grocery, pharmacy and convenient stores
- Responsible for making sure all product was not damaged and accounted for per delivery
- Unloaded all cargo from truck with hand trucks or pallet jacks
- Communicated with floor managers to determine merchandise placement
- Stacked and transported all overstock storage areas
Manager
Meohme Associates DBA Dunkin Donuts
03.1998 - 08.2018
- Supervised a staff of 25-30 employess on daily operations.
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Produce weekly employee work schedules.
- Weekly cleaning and maintenance of all machines.
- Ordering products to the store twice a week to replenish items before being out.
- Schedule and direct staff in daily work assignments
- Coach team members on food safety and sanitation processes, customers service, menu education and upselling techniques to drive revenue.
Education
Parker Driving School
Avon, MAITT Technical Institute
Norwood, MAHigh School Diploma -
Taunton High School
Taunton, MA06.2001
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking Abilities
- Organizational Skills
- Calm Under Pressure
- Supervisory Skills
Timeline
Sterning
MaryKate&Ashley Lobstering LLC
06.2022 - Current
Collections Tech
Veolia
11.2019 - 03.2022
Delivery Driver
Dari Farms
09.2018 - 06.2019
Manager
Meohme Associates DBA Dunkin Donuts
03.1998 - 08.2018
Parker Driving School
ITT Technical Institute
High School Diploma -
Taunton High School
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