Aadi Chitkara
Mashpee
Summary
Fostering positive customer relationships and enhancing operational efficiency, I excelled in roles at Eastern Bank and New Seabury Country Club, demonstrating professionalism and attention to detail. My expertise in money handling and commitment to excellence led to significant improvements in customer satisfaction and transaction accuracy.
Overview
5
5
years of professional experience
Work History
Bank Teller
Eastern Bank
06.2023 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Snack Bar Attendant
New Seabury Country Club
06.2022 - 06.2023
- Delivered exceptional customer service by attending to individual needs and preferences.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Enhanced customer satisfaction by providing timely and accurate snack bar services.
- Handled cash transactions accurately, maintaining accountability for daily revenue totals.
- Provided support during special events, ensuring seamless execution of catering services as needed.
Event Staff Member
New Seabury Country Club
06.2022 - 06.2023
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Responded to inquiries from attendees and addressed any issues or complaints.
Golf Shop Associate
New Seabury Country Club
06.2022 - 06.2023
- Adapted to different roles throughout the Country Club with ability to perform in all.
- Delivered exceptional customer service both in-person and over phone inquiries, resulting in increased positive customer reviews and repeat visits.
- Educated customers on proper golf equipment usage, leading to better performance on the course and greater satisfaction with their purchases.
- Utilized point-of-sale system efficiently, promoting accurate transactions and reducing wait times for customers.
Sales Associate
Sol Optics Mashpee
07.2020 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Smith Family Popcorn
07.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Mashpee High School
Mashpee, MANo Degree - Marketing
Franklin Pierce University
Rindge, NH05-2026
Bachelor of Business - Marketing
Roger Williams University
Bristol, RI05-2026
Information Technology
Cape Cod Regional Technical Highschool
Harwich06-2022
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Cash counting
- Relationship building
- Data entry efficiency
Timeline
Bank Teller
Eastern Bank
06.2023 - Current
Snack Bar Attendant
New Seabury Country Club
06.2022 - 06.2023
Event Staff Member
New Seabury Country Club
06.2022 - 06.2023
Golf Shop Associate
New Seabury Country Club
06.2022 - 06.2023
Sales Associate
Sol Optics Mashpee
07.2020 - 03.2022
Sales Associate
Smith Family Popcorn
07.2020 - 06.2021
Mashpee High School
No Degree - Marketing
Franklin Pierce University
Bachelor of Business - Marketing
Roger Williams University
Information Technology
Cape Cod Regional Technical Highschool
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