AARAB ABD-ILLAH
Tétouan,TET
Summary
Results-oriented investment banking professional adept at managing competing priorities to accomplish challenging goals. Knowledgeable about compliance issues and legal concerns. Brings in new business and maximize success rates.
Overview
16
16
years of professional experience
Work History
Bank Officer
ATTIJARIWAFABANK
TETOUAN
02.2011 - Current
- Assisted customers with online banking setup and troubleshooting issues.
- Provided advice on budgeting techniques to help customers save money.
- Collaborated with other departments in order to resolve customer disputes.
- Responded to customer inquiries and resolved account issues.
- Developed marketing strategies for new financial products.
- Educated clients on the benefits of various investment options.
- Processed deposits, withdrawals, transfers, payments, checks.
- Created presentations detailing current investment opportunities available at the bank.
- Researched banking regulations to ensure adherence to laws.
- Analyzed credit reports and evaluated loan applications.
- Ensured accurate data entry into the banks' computer system.
- Assessed customers' financial needs and recommended appropriate solutions.
Telemarketer
Bouygues Telecom
Tanger
05.2008 - 01.2011
- Worked closely with marketing teams to develop effective strategies for increasing customer base.
- Developed relationships with customers to increase sales opportunities.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Recorded accurate notes about each conversation into company database for future reference.
- Contributed to the achievement of monthly sales goals by providing detailed data analysis.
Education
Bac Plus 4 En Management Des Entreprises -
EHECT
Tanger01-2008
Bachelor of Administrative Studies -
Lycee Jaber Ibn Hayan
Tetouan01-2005
Skills
- Sales proficiency
- Problem-solving skills
- Portfolio Management
- Verbal and written communication
- Due diligence
- Professional Demeanor
- Staff Training
- Banking regulations
- Strategic Planning
- Employee Motivation
- Operations Management
- Loan Processing
- Powerpoint Presentations
- Client Services
- Best Practices
- Credit and collections
- Persuasive negotiator
Affiliations
- Foot Ball
- Nouvelle technologies
- Voyages
- Lecture
Languages
French
First Language
Spanish
Upper Intermediate (B2)
B2
English
Beginner (A1)
A1
Timeline
Bank Officer
ATTIJARIWAFABANK
02.2011 - Current
Telemarketer
Bouygues Telecom
05.2008 - 01.2011
Bac Plus 4 En Management Des Entreprises -
EHECT
Bachelor of Administrative Studies -
Lycee Jaber Ibn Hayan
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