Aaron Alves-Southern
East Falmouth
Summary
Dynamic customer service professional with experience at Walmart, skilled in software and hardware installation. Proven ability to resolve customer inquiries and enhance satisfaction through effective communication and problem-solving. Recognized for maintaining organized displays and collaborating with teams to improve service quality, fostering a welcoming shopping environment.
Overview
2
2
years of professional experience
Work History
Digital Electronics Clerk
Walmart
Falmouth, MA
01.2025 - 07.2026
- Assisted customers with electronics inquiries and product selection.
- Maintained organized displays for optimal merchandise presentation.
- Processed transactions accurately using point-of-sale systems.
- Conducted inventory checks to ensure stock availability and accuracy.
- Resolved customer complaints efficiently, improving satisfaction levels.
- Collaborated with team members to enhance customer service experiences.
- Maintained clean and organized displays, creating an inviting atmosphere for customers to explore electronic products.
Sales Associate
Cumberland Farms
Falmouth, MA
11.2025 - 01.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register, processed transactions accurately and efficiently.
- Maintained cleanliness and organization of store displays to promote products effectively.
- Collaborated with team members to restock shelves and ensure inventory accuracy.
Deli Clerk
Shaws And Star Market
Falmouth, MA
06.2025 - 08.2025
- Assisted customers in selecting deli products and provided recommendations based on preferences.
- Maintained cleanliness and organization of deli counters to ensure optimal food safety standards.
- Operated slicers and other equipment to prepare meats, cheeses, and specialty items efficiently.
- Collaborated with team members to restock inventory and manage product displays effectively.
Navy Recruit
United States Navy, USN
Waukegan, IL
09.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Customer Service Representative
Walmart
Falmouth, MA
01.2024 - 06.2024
- Resolved customer inquiries through various channels, ensuring timely and accurate responses.
- Assisted in training new team members on customer service protocols and software tools.
- Collaborated with cross-functional teams to address and solve customer issues effectively.
- Provided product knowledge support, enabling customers to make informed purchasing decisions.
- Maintained high levels of professionalism while handling escalated customer concerns efficiently.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma - Liberal Arts And Sciences
Falmouth High School
Falmouth, MA06.2020
Skills
- Software installation
- Hardware installation
- Stock replenishment
- Device configuration
Timeline
Sales Associate
Cumberland Farms
11.2025 - 01.2026
Deli Clerk
Shaws And Star Market
06.2025 - 08.2025
Digital Electronics Clerk
Walmart
01.2025 - 07.2026
Navy Recruit
United States Navy, USN
09.2024 - 11.2024
Customer Service Representative
Walmart
01.2024 - 06.2024
High School Diploma - Liberal Arts And Sciences
Falmouth High School