Summary
Overview
Work History
Education
Skills
Timeline
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Aarshneet Bhatti

North Andover

Summary

Mechanical Engineering student at UMass Amherst combining technical problem-solving with real-world customer and research experience. Background as a Staples Tech Associate and Advantage Research Field Researcher: troubleshoot devices, run structured surveys/interviews, and document findings with precision. Comfortable with CAD (SolidWorks), basic programming (MATLAB/Python), and experimental methods; apply these skills in customer-facing settings to diagnose issues, validate assumptions, and deliver clear, actionable recommendations.


Hardware/software troubleshooting • Data collection & QA • SolidWorks • MATLAB/Python • Experimental design • Excel/Google Sheets • Technical writing • Customer communication • Teamwork & time management

Overview

1
1
year of professional experience

Work History

Tech Sales Associate

Staples
10.2024 - Current
  • Advised customers on computers, printers, networking gear, and accessories and translate needs into the right products and services.
  • Perform tech services like device setup, data transfer, printer/Wi-Fi setup, software installs, part replacements and assess issues that might need advanced repair
  • Trained new associates on product knowledge, selling techniques, and safety/ESD best practices.
  • Maintained department merchandising and planograms and ensured current pricing, signage, and stock accuracy.

Researcher

Advantage Research
08.2024 - Current
  • Conducted surveys/interviews at retail, community, and event locations; accurately recorded responses via tablet/CRM.
  • Performed observational audits and mystery shops; documented findings with photos, notes, and geo/time stamps.
  • Maintained sample quotas and daily productivity targets
  • Ensured informed consent and confidentiality; adhered to project protocols and quality-control checklists.
  • Prepared end-of-day summaries and data uploads; verified completeness/accuracy before handoff to analysts.
  • Coordinated logistics—travel routes, site permissions, materials/incentives—reducing project downtime.
  • Collaborated with team leads and clients during briefings/debriefs; shared insights to refine instruments and scripts.

Education

Bachelor of Science - Mechanical Engineering

University of Massachusetts, Amherst
Amherst, MA
05-2028

High School Diploma -

North Andover High School
North Andover, MA
06-2024

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Data analysis
  • 3D CAD software
  • Friendly, positive attitude
  • Teamwork and collaboration

Timeline

Tech Sales Associate

Staples
10.2024 - Current

Researcher

Advantage Research
08.2024 - Current

Bachelor of Science - Mechanical Engineering

University of Massachusetts, Amherst

High School Diploma -

North Andover High School

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Aarshneet Bhatti