Abby Pitts
Lakeville
Summary
I am a student-athlete at the University of Massachusetts Dartmouth, studying finance and playing on the women's lacrosse team. I am expected to graduate in 2028. In high school, I attended Old Colony RVTHS, a vocational school in Rochester, MA. I studied Electrical there, and I was on Co-Op all of senior year. We also obtained certifications such as OSHA 10 Construction, CPR, and AED. All 4 years of high school, I was on the varsity lacrosse team, and I continue to play at the collegiate level at UMass Dartmouth. I got to captain my high school team for 2 years. Being on the lacrosse team in high school and especially college has shown me accountability and time management, two things I use every single day.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Nemasket Healthcare Center
Middleboro, MA
05.2025 - Current
- Managed front desk operations, greeting visitors and directing inquiries to appropriate staff.
- Handled incoming calls, providing information and routing messages to relevant departments.
- Supported administrative tasks, including data entry and filing documents accurately.
- Fostered a welcoming environment for clients through professional communication and service.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Apprentice Electrician
Petersen Electric
Rochester, MA
10.2023 - 07.2024
- Increased job site safety by diligently adhering to OSHA standards and regulations during electrical installations.
- Improved project efficiency through effective communication with team members and supervisors regarding tasks and responsibilities.
- Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
- Enhanced customer satisfaction by addressing and resolving electrical issues promptly and professionally.
Restaurant Hostess
Fireside Classic American Grille
Middleboro, MA
08.2022 - 02.2023
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Sub Maker
Marcuccis Bakery And Grinder Shop
Fall River, MA
03.2022 - 05.2022
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Operated manual and electric appliances to peel, slice and trim food.
Lacrosse Referee
Founders Girls Lacrosse League
Massachusetts
04.2021 - 06.2021
- Promoted good sportsmanship among players.
- Communicated with fans, coaches, players and other umpires.
- Explained and taught regulations and rules to players and coaches.
- Notified players, coaches and officiating team of rule infractions and relevant penalties.
- Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
Education
Bachelor of Arts - Finance
University of Massachusetts, Dartmouth
North Dartmouth, MA05-2028
High School Diploma -
Old Colony RVTHS
Rochester06.2024
Skills
- Microsoft PowerPoint, Excel, and Word
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Document management
- Tech-Savvy
- Verbal and Written Communication
- OSHA 10 Construction Certification
- Willingness to Learn
Certification
OSHA 10 Construction
Timeline
Receptionist
Nemasket Healthcare Center
05.2025 - Current
Apprentice Electrician
Petersen Electric
10.2023 - 07.2024
Restaurant Hostess
Fireside Classic American Grille
08.2022 - 02.2023
Sub Maker
Marcuccis Bakery And Grinder Shop
03.2022 - 05.2022
Lacrosse Referee
Founders Girls Lacrosse League
04.2021 - 06.2021
High School Diploma -
Old Colony RVTHS
Bachelor of Arts - Finance
University of Massachusetts, Dartmouth