Summary
Overview
Work History
Education
Skills
Langues
Timeline
CustomerServiceRepresentative
ABDELKADER OUKERROUM

ABDELKADER OUKERROUM

Summary

Communications professional with proven track record in managing and optimizing internal communication channels. Adept at fostering collaborative environments and driving results through strategic messaging. Known for adaptability and reliability in dynamic settings, with focus on relationship-building and effective communication.

Proactive and achievement-oriented [Job Title] bringing [Number] years of marketing and leadership experience with special emphasis helping [Industry] clientele. Effectively increases social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, natural leader and organized manager.

Overview

14
14
years of professional experience

Work History

Internal Communications Manager

Saint-Gobain Maroc
11.2023 - 04.2024
  • Planned and executed effective internal communications and engagements campaigns to educate employees about [Type] initiatives.
  • Developed a comprehensive internal events calendar to promote collaboration and connection among team members.
  • Collaborated with corporate departments to create and implement internal communications.
  • Selected publication pieces that most effectively represented company mission and objectives.
  • Collaborated with cross-functional teams to ensure alignment in internal communications strategies and tactics.
  • Developed and maintained [Type] website for companies to use for information exchange.
  • Created, wrote and revised content for [Type] programs and events.
  • Share and exchange with employees and management the results of annual surveys and questionnaires launched by the Group.

Internal Communications Specialist

BASF Maroc
03.2017 - 08.2023
  • Facilitated open lines of communication between departments by organizing cross-functional meetings and events.
  • Enhanced employee engagement by developing and implementing targeted internal communication strategies.
  • Improved overall company culture by soliciting employee feedback and working closely with leadership to implement recommended changes.
  • Increased employee retention rates by fostering a positive work environment through regular recognition of individual and team achievements.
  • Sought feedback from employees through surveys and questionnaires.
  • Collaborated with corporate departments to create and implement internal communications.
  • Maximized reach of key messages by utilizing various channels such as email, video, print materials, or face-to-face presentations.
  • Executed multi-channel campaigns to publish fresh content.
  • Promoted a positive work environment by sharing success stories and celebrating employee accomplishments via newsletters, social media, or town hall meetings.
  • Used [Software] to create eloquent, visually appealing content for [Type] communications.
  • Developed and maintained [Type] website for companies to use for information exchange.
  • Promoted company vision through announcements and communications.
  • Collaborated with HR to develop effective onboarding materials for new hires, ensuring seamless integration into the company culture.
  • Created, wrote and revised content for [Type] programs and events.
  • Aligned corporate strategy with internal messaging to ensure cohesive understanding among staff members.
  • Ensured consistent brand voice throughout all internal communications by enforcing style guidelines and best practices.

Internal Communications Intern

Phone Group
06.2015 - 03.2017
  • Helped create impactful presentations for senior leadership using data visualization techniques to effectively communicate key messages.
  • Assisted in organizing company events such as town hall meetings, fostering open dialogue between leadership and staff members.
  • Managed content for the company''s intranet site, keeping information current and easily accessible for employees.
  • Supported company culture initiatives, resulting in improved employee morale and productivity.
  • Enhanced employee engagement by developing and implementing effective internal communication strategies.
  • Increased employee awareness of company initiatives through well-crafted email campaigns and intranet posts.
  • Devised data visualization dashboards to make complex data more accessible to stakeholders.
  • Utilized specialized software to capture and process data.
  • Gathered information on customer opinions and adjusted plans to capitalize on current trends.

Communications Manager

Ass. Des Enseignants De La Vie et De La Terre Au Maroc
03.2014 - 03.2015
  • Developed key message frameworks to ensure consistent messaging across all channels and touchpoints within the organization.
  • Evaluated existing communication strategies and made data-driven recommendations for improvement, resulting in increased overall effectiveness.
  • Supported [Type] plans through development and implementation of internal and external communication strategies.
  • Optimized email marketing campaigns by segmenting mailing lists based on customer preferences.
  • Produced internal communications for [Type] projects.
  • Managed communication department's $[Amount] budget.
  • Managed company website content, enhancing user experience and engagement.
  • Managed editorial calendars and rescheduled PR events and meetings.
  • Wrote engaging and successful press releases to control information and public opinion.

Internal Communications Specialist

Sothema
03.2010 - 10.2012
  • Enhanced employee engagement by developing and implementing targeted internal communication strategies.
  • Selected publication pieces that most effectively represented company mission and objectives.
  • Collaborated with corporate departments to create and implement internal communications.
  • Executed multi-channel campaigns to publish fresh content.
  • Used [Software] to create eloquent, visually appealing content for [Type] communications.
  • Developed and maintained [Type] website for companies to use for information exchange.
  • Planned and executed effective internal communications and engagements campaigns to educate employees about [Type] initiatives.
  • Created, wrote and revised content for [Type] programs and events.
  • Solicited and publicized [Type] stories from employees to build story of company.
  • Collaborated with journalism and marketing teams to compile information and align company messaging.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.
  • Devised data visualization dashboards to make complex data more accessible to stakeholders.

Education

Diploma of Advanced High Studies - Management And Culture Development

Université Hassan2 Mohammedia
Mohammedia, Morocco
11-2005

Bachelor's Degree - Private Law, French Language Option

Université Hassan2 Mohammedia
Mohammedia, Morocco
07-2001

Skills

  • Brand messaging
  • Internal communications
  • Content development
  • Press releases
  • Website maintenance
  • Media relations
  • Video content production
  • Speech writing
  • Crisis management
  • Campaign coordination
  • Multimedia content
  • Web content management
  • Translation services
  • Communications strategy
  • Professional correspondence writing
  • Social media content development
  • Message branding
  • Annual communication planning
  • Communication planning
  • Event planning
  • Social media coordination
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking Abilities
  • Organizational skills
  • Creative thinking
  • Video production
  • Public relations
  • Content creation
  • Professionalism
  • Employee communications
  • Written communication
  • Graphic design

Langues

Arabe
Français
Anglais

Timeline

Internal Communications Manager

Saint-Gobain Maroc
11.2023 - 04.2024

Internal Communications Specialist

BASF Maroc
03.2017 - 08.2023

Internal Communications Intern

Phone Group
06.2015 - 03.2017

Communications Manager

Ass. Des Enseignants De La Vie et De La Terre Au Maroc
03.2014 - 03.2015

Internal Communications Specialist

Sothema
03.2010 - 10.2012

Diploma of Advanced High Studies - Management And Culture Development

Université Hassan2 Mohammedia

Bachelor's Degree - Private Law, French Language Option

Université Hassan2 Mohammedia
ABDELKADER OUKERROUM