Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Abdellah Agrouch

Delivery Driver
Agadir

Summary

At Maroc Delivery, I spearheaded performance optimization, enhancing team efficiency by coaching and fostering a culture of continuous improvement. My adeptness in customer focus and computer skills significantly contributed to operational success, achieving a notable increase in employee motivation and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Delivery Team Manager

Maroc Delivery
01.2024 - Current
  • Facilitated meetings to communicate team performance goals and results.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Coordinated team collaboration to share ideas and build best practices.

Delivery Driver

Maroc Delivery
05.2023 - 01.2024


  • Managed customer inquiries and complaints in polite and professional manner.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Supported warehouse operations when needed by helping sort incoming shipments, stocking shelves, or performing inventory checks.

Skills

Customer Focus

Computer Skills

Relationship Building

Decision-Making

Languages

Arabic
Native language
English
Advanced
C1
French
Elementary
A2

Timeline

Delivery Team Manager

Maroc Delivery
01.2024 - Current

Delivery Driver

Maroc Delivery
05.2023 - 01.2024
Abdellah AgrouchDelivery Driver