Microsoft project
Abdellah Habla
Driver Professional
Casablanca,CASA
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing, and market positioning. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
3
3
Languages
Work History
Car Rental Manager
TYAJ CAR
Casablanca
12.2012 - Current
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales Manager
VIP DRIVER
Casablanca
11.2010 - 01.2012
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Organized promotional events and interacted with community to increase sales volume.
Tourist Taxi Driver
Cosa Travel
Casablanca
11.2008 - 10.2010
- Assisted tourists in loading and unloading luggage, demonstrating professionalism and courtesy at all times.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Tourist Driver Guide
Rimal Vacance Service
Casablanca
05.2005 - 10.2008
- Received numerous positive reviews from satisfied customers, showcasing dedication to top-notch service delivery in the tourism industry.
- Continuously updated personal knowledge of popular tourist destinations, ensuring accurate information was conveyed during tours.
- Managed financial transactions accurately during daily operations such as ticket sales or group bookings.
- Demonstrated exceptional time management, ensuring that all tours adhered to the predetermined schedule while providing ample opportunity for guests to explore each destination fully.
- Collaborated with tour agencies to customize itineraries based on client preferences and interests, providing tailored experiences that exceeded expectations.
Security Agent
SEGENA British Council
Casablanca
05.2003 - 07.2005
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
2ad Year Of University - French Literature
Cadi Ayyad University
Marrakech 09.2001
Skills
Customer Retention Strategies
Goal Setting and Achievement
Policy Enforcement
Marketing strategy implementation
Staff Training and Development
Cost Control
Excellent Communication
Staff Management
Good Judgment
Problem Resolution
Software
Ms Windows
Linux/unix
Timeline
Car Rental Manager
TYAJ CAR
12.2012 - Current
Sales Manager
VIP DRIVER
11.2010 - 01.2012
Tourist Taxi Driver
Cosa Travel
11.2008 - 10.2010
Tourist Driver Guide
Rimal Vacance Service
05.2005 - 10.2008
Security Agent
SEGENA British Council
05.2003 - 07.2005
2ad Year Of University - French Literature
Cadi Ayyad University