Microsoft project
Abdellah Habla
Driver Professional
Casablanca,CASA
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing, and market positioning. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
3
3
Languages
Work History
Car Rental Manager
TYAJ CAR
Casablanca
12.2012 - Current
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales Manager
VIP DRIVER
Casablanca
11.2010 - 01.2012
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Organized promotional events and interacted with community to increase sales volume.
Tourist Taxi Driver
Cosa Travel
Casablanca
11.2008 - 10.2010
- Assisted tourists in loading and unloading luggage, demonstrating professionalism and courtesy at all times.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Tourist Driver Guide
Rimal Vacance Service
Casablanca
05.2005 - 10.2008
- Received numerous positive reviews from satisfied customers, showcasing dedication to top-notch service delivery in the tourism industry.
- Continuously updated personal knowledge of popular tourist destinations, ensuring accurate information was conveyed during tours.
- Managed financial transactions accurately during daily operations such as ticket sales or group bookings.
- Demonstrated exceptional time management, ensuring that all tours adhered to the predetermined schedule while providing ample opportunity for guests to explore each destination fully.
- Collaborated with tour agencies to customize itineraries based on client preferences and interests, providing tailored experiences that exceeded expectations.
Security Agent
SEGENA British Council
Casablanca
05.2003 - 07.2005
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
2ad Year Of University - French Literature
Cadi Ayyad University
Marrakech 09.2001
Skills
Customer Retention Strategies
undefinedSoftware
Ms Windows
Linux/unix
Timeline
Car Rental Manager
TYAJ CAR
12.2012 - Current
Sales Manager
VIP DRIVER
11.2010 - 01.2012
Tourist Taxi Driver
Cosa Travel
11.2008 - 10.2010
Tourist Driver Guide
Rimal Vacance Service
05.2005 - 10.2008
Security Agent
SEGENA British Council
05.2003 - 07.2005
2ad Year Of University - French Literature
Cadi Ayyad University
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