Abdelmonim SMOUNI
Meknes,Morocco
Summary
Technical Support Specialist with extensive experience in system administration and inventory management. Expert in Windows, Windows Server, and Linux environments, alongside server configuration and data security. Utilises warehouse management systems like QAD and MOM to enhance logistics operations. Delivers effective email marketing campaigns and fosters strong client relationships through data-driven insights and impactful presentations.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Mailer Agent
Mavistro
Meknes, Morocco
2021.11 - 2023.09
- Configure and manage servers.
- Organize and manage email marketing campaigns.
- Monitor and manage production activities.
- Troubleshoot offer-related issues.
- Negotiate pricing with sponsors and clients.
- Prepare production reports.
- Follow up on server incidents with service providers.
- Coordinated sales through communication with buyers, sellers and solicitors.
Multi-Skilled Warehouse Operator
Nexteer Automotive
Meknes, Morocco
2020.01 - 2021.11
- Managed transportation documentation and shipment records.
- Processed incoming and outgoing goods.
- Monitored inventory and participated in stock counts.
- Investigated stock discrepancies and prepared reports.
- Coordinated with finance regarding scrap reports and repair invoices.
- Monitored production lines and resolved operational issues.
- Operated Warehouse Management Systems (QAD, MOM, JFK, Radley).
- Managed import and export inventory operations.
- Prepared shipments and delivery documentation.
- Loaded and unloaded goods and operated forklifts (C1, C2, C3, C5).
- Ensured compliance with safety, quality, and company procedures.
- Stacked pallets, creating an organised storage system.
- Improved warehouse efficiency by maintaining orderly stock locations.
- Verified contents of shipments against invoices for accuracy assurance.
Warehouse Operator
Lear Corporation
Kenitra, Morocco
2019.06 - 2020.01
- Managed warehouse operations, inventory handling, and shipment processing.
- Supported logistics and material handling to ensure timely operations.
- Collaborated with team members for smooth warehouse operations.
- Loaded lorries to facilitate prompt delivery schedules.
- Ensured product quality and stock accuracy.
- Verified contents of shipments against invoices for accuracy assurance.
- Assisted in inventory management, ensuring accurate records were kept.
- Updated computer systems with new stock data promptly after receipt of deliveries.
- Used forklifts for swift movement of heavy items.
- Loaded vehicles using best practices to avoid over-weight or balance issues.
- Stacked pallets, creating an organised storage system.
- Maintained clean work areas to enhance productivity and uphold safety standards.
- Followed safety standards for carrying, moving and storing freight.
- Assisted other departments to meet operational needs.
- Performed quality assessments prior to transporting goods to identify breakages or imperfections.
IT Maintenance Intern
HEITC Group
Meknes, Morocco
2019.03 - 2019.04
- Conducted preventive and corrective maintenance on computer systems to ensure optimal performance and reliability.
- Supported reduction of downtime during maintenance tasks through timely interventions and effective troubleshooting.
- Installed and configured Windows 7, 8, 10, Windows Server, and Linux operating systems.
- Installed and configured computer workstations.
- Implemented system and data security measures.
- Performed hard drive cleaning and optimization.
- Provided Microsoft Office support.
- Documented maintenance tasks to create a reference guide for future procedures and enhance operational continuity.
- Repaired breaks and damage to appliances .
Education
Diploma - Computer Maintenance, Technical Support, and Networking
ISTAG BAB TIZIMI
Meknes/morocco 2016.09 - 2018.07
High School Diploma - Life and Earth Sciences
Toulal High school
Meknes/Morocco 2015.09 - 2016.07
ENGLISH STUDIES
Molay Ismail University
Menes/Morocco 2016.09 - 2018.07
Skills
- Technical Support & Troubleshooting
- OS administration
- Server management
- Hardware and Software Installation
- System maintenance
- Data analysis software
- Logistics management
- Supply Chain Management
- Order management
- Inventory checking process
- Email management
- Microsoft Office Suite
- Customer Engagement
- Relationship Management
- Effective presentations
- Digital Marketing
- Talent selling
Professional Qualities
Reliable, responsible, motivated, disciplined, team-oriented, dynamic, and creative with strong problem-solving and organizational skills.
Interests
Reading, Football, Music, and Traveling.
Languages
Arabic: Native
Fluent
English: Good
Upper intermediate
French: Good
Intermediate
Timeline
Mailer Agent
Mavistro
2021.11 - 2023.09
Multi-Skilled Warehouse Operator
Nexteer Automotive
2020.01 - 2021.11
Warehouse Operator
Lear Corporation
2019.06 - 2020.01
IT Maintenance Intern
HEITC Group
2019.03 - 2019.04
Diploma - Computer Maintenance, Technical Support, and Networking
ISTAG BAB TIZIMI
2016.09 - 2018.07
ENGLISH STUDIES
Molay Ismail University
2016.09 - 2018.07
High School Diploma - Life and Earth Sciences
Toulal High school
2015.09 - 2016.07