Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Abdisamad Ali

Springfield

Summary

Multilingual professional with extensive experience as a sales representative and Somali interpreter, skilled in overcoming communication barriers and delivering precise translations while maintaining cultural sensitivity. Proven ability to identify client needs and provide tailored solutions that drive revenue growth. Consistently excels in high-pressure environments, delivering exceptional service and fostering strong relationships with diverse clients and teams. Strong interpersonal skills enhance collaboration and contribute to successful outcomes in dynamic settings.

Overview

13
13
years of professional experience

Work History

Crew Member

Chipotle
08.2025 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.
  • Became familiar with products to answer questions and make suggestions.

Lot Associate

Home Depot
04.2025 - 05.2025
  • Monitored lot activity to maintain vehicle and guest safety.
  • Reported suspicious activity in parking lot and building area to supervisor.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Responded to customer requests efficiently and with knowledgeable assistance.

Senior Sales Representative

MyEureka
11.2022 - 09.2024
  • Built, cultivated, and maintained a favorable relationship with clients and consumers.
  • Presented, promoted, and provided goods and services to existing and new clients using convincing arguments.
  • Met set sales targets and expectations on schedule.
  • Assisted colleagues and other departments in coordinating their sales efforts.

Freelance Interpreter

Freelance Interpreter
09.2017 - 10.2022
  • Assisted those who don't speak English in finding inexpensive language schools and colleges.
  • Assisted non-English speaking patients in locating a suitable facility and reasonably priced healthcare. Handled more than 100 visitors a month and helped non-English speaking tourists with everyday tasks.
  • Provided telephone interpreting services for clients requesting appointments at hospitals and embassies.
  • Gleneagle Hospital, Prince Court Medical, KPJ Tawakal Hospital, and HUKM Hospital

Hotel Front Desk Clerk

Fast Hotel
05.2019 - 09.2022
  • Resolved service-related problems and documented actions in system.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collected room deposits, fees, and payments.
  • Confirmed relevant guest information and payment methods to prevent fraud.

Library Assistant

Somali Refugee School
10.2012 - 07.2017
  • Maintained control over the library to guarantee that its materials are safeguarded, kept clean, and organized.
  • Updated and verified database entries regularly.
  • Assisted customers with their reading lists and reference searches.

Education

High School Certificate -

Sri Utama High School
06.2012

Skills

  • Customer service, communication skills
  • Cultural competency, confidentiality
  • Time management, attention to details
  • Engaging, interpersonal, team oriented
  • Strong Writing & speaking, active listening
  • Growth-mindset, leadership, adaptability

Languages

English
Professional Working
Arabic
Elementary

Interests

  • Reading
  • Swimming
  • Running
  • Playing Sports
  • Team Sports

Timeline

Crew Member

Chipotle
08.2025 - Current

Lot Associate

Home Depot
04.2025 - 05.2025

Senior Sales Representative

MyEureka
11.2022 - 09.2024

Hotel Front Desk Clerk

Fast Hotel
05.2019 - 09.2022

Freelance Interpreter

Freelance Interpreter
09.2017 - 10.2022

Library Assistant

Somali Refugee School
10.2012 - 07.2017

High School Certificate -

Sri Utama High School

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Abdisamad Ali