Abid sifat
Boston
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Retail Director
ARAMARK COLLEGIATE HOSPITALITY
03.2023 - Current
- Ensures individual and team performance meets objectives and client expectations
- Ensures safety and sanitation standards in all operations
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Identifies client needs and communicates operational progress
- Ensures the completion and maintenance of profit and loss statements
- Deliver client and company financial targets
- Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
- Creates value through efficient operations, appropriate cost controls, and profit management
- Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensures entire team is trained and able to execute
- Supervises team regarding production, quality and control
- Maintains a safe and healthy environment for clients, customers and employees.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
STORE MANAGER
VIA ROMA MEN’S WEARHOUSE
12.2019 - 02.2023
- Analyzed and follow-up on all tuxedo reports and concerns generated by reports
- Learn and demonstrate proficiency of all store operations systems, including but not limited to Oracle, POS, WFM and Loop communications, along with all operations processes and procedures
- Ensured all store prom files, wedding files, custom files, and school files are all present and up-to-date, per guidelines
- (Paper and digital)
- Adhered to all Company policies as outlined in the Employee Handbook and/or all Company practices and procedures.
Store Manager
TJ MAX
09.2017 - 11.2019
- Worked in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store location
- Developed creative plans to increase store sales
- Coordinated and supervise loss prevention and operational programs
- Ensured every customer has a positive shopping experience
- Hired, trained, supervised and mentor a team of Associates
- Managed the daily activity of the sales floor, backroom, front end and cash office
- Improved store layout and efficiency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
BRANCH MANAGER
AARONG FASHION LTD.
02.2014 - 07.2017
- Recruited and hired new employees
- Trained, managed, and regularly evaluated staff performance
- Managed all store operations and delegate responsibilities
- Supervised employees, providing coaching and mentorship to optimize productivity and increase sales
- Have set up and monitored store's budget, making every effort to maximize efficiency and profits
- Managed appropriate levels of stock and purchases while staying on budget
- Analyze and predict sales, and sale trends to make informed decisions.
Education
Bachelor of Business Administration -
NATIONAL UNIVERSITY
GAZIPUR, BANGLADESHSkills
- Communication
- Adaptability
- Organization
- Sales Leadership
- Customer Service
- People Management
- Finance and accounting
- Retail Inventory Management
- Product Merchandising
- Leadership Development
- Policies and Procedures
- Strategic thinker
Personal Information
As a retail manager, I've helped direct store operations for multiple locations. My dedication to mentoring and helping others has helped me create successful teams that support each other. My enthusiasm, dedication and desire to improve operations can help me improve your company's performance.
Hobbies and Interests
- Charity / fundraising
- Community events
- Coaching / mentoring
- Listening to podcasts
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working
Certification
CERTIFIED CUSTOMER SERVICE MANAGER
CERTIFIED SALES PROFESSIONAL
RETAIL OPERATION CERTIFICATE
SERVE SAFE
ALLERTRAIN
FOOD HANDLER CERTIFICATE
KRONOS OPERATION
Timeline
Retail Director
ARAMARK COLLEGIATE HOSPITALITY
03.2023 - Current
STORE MANAGER
VIA ROMA MEN’S WEARHOUSE
12.2019 - 02.2023
Store Manager
TJ MAX
09.2017 - 11.2019
BRANCH MANAGER
AARONG FASHION LTD.
02.2014 - 07.2017
Bachelor of Business Administration -
NATIONAL UNIVERSITY
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