Abigail Blair

Handled customer inquiries via phone and email regarding orders.

Processed customer orders efficiently.

Provided support for website navigation.

Monitored customer shipments.

Coordinated replacement orders for items lost in transit.

• Develop and implement social media strategies across TikTok, Facebook, and Instagram, enhancing brand visibility and engagement
• Create original content tailored to the brand’s voice, including multimedia elements such as photography from live events
• Engage with online communities by responding to comments and messages, fostering a positive and interactive brand presence

• Delivered exceptional customer service, fostering a welcoming environment that encouraged repeat patronage and customer satisfaction
• Maintained rigorous quality standards to ensure team adherence to established restaurant protocols and service excellence
• Cultivated positive relationships with guests, contributing to a loyal customer base and enhanced dining experience

• Elevated to management role within first year in recognition of exceptional work ethic and commitment to outstanding service
• Resolved customer inquiries and conflicts, ensuring a positive dining experience and maintaining the establishment’s reputation
• Coordinated events and managed extensive catering orders, showcasing strong organizational and multitasking abilities
• Provided comprehensive service as a server and bartender, contributing to the seamless operation of the dining experience

• Managed point-of-sale operations and provided customer service, ensuring accurate financial transactions and customer satisfaction
• Supported kitchen staff with meal preparation and expedited food service to maintain efficient restaurant operations

• Assisted customers with inquiries and provided guidance across various departments, ensuring a high level of service and customer satisfaction
• Managed transactions efficiently at cash registers and service desks, maintaining accuracy in financial operations
• Supported grocery department operations by restocking shelves and maintaining a clean and organized store environment