Dedicated and hardworking individual with strong problem-solving and communication skills. Comfortable working in fast-paced environments to handle a demanding workload.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Fiesta Tequila Bar
Swansea
09.2025 - 01.2026
Welcomed guests to Fiesta Tequila Bar, creating a positive first impression.
Presented menus and highlighted daily specials and promotions to enhance guest experience.
Managed phone calls for reservations and inquiries, ensuring clear communication and customer satisfaction.
Addressed guest inquiries and resolved any concerns promptly and professionally.
Maintained cleanliness and organization of the host stand and dining area.
Barista
Dunkin' Donuts
Swansea
05.2023 - 08.2025
Assisted customers with menu selections and special requests efficiently.
Coordinated morning rush service with efficient, calm customer interactions to enhance customer satisfaction.
Processed cash register transactions accurately, even during peak hours, ensuring smooth operations.
Trained new team members on standard operating procedures and customer service.
Ensured cleanliness of workstations and customer areas, contributing to a welcoming environment.
Dress Specialist
Alexandras Bridal
Fall River
03.2021 - 03.2022
Provided exceptional customer service during fittings and consultations.
Resolved client concerns with professionalism and empathy.
Monitored dress inventory levels to ensure availability for client fittings.
Organized inventory of bridal gowns and accessories to streamline fitting process.