Abigail Macallister

As an In House Artist, I mainly worked to maintain and touch up the murals present within the venue. That included color matching in dim lighting and replicating the styles of the existing artwork to ensure consistency.

I also worked with management to design and paint murals in various locations around the building. This involved creating mockups, color mixing, and working efficiently on a large scale.

I work with clients to bring their visions to life while ensuring it is done efficiently. I apply artistic and illustrative techniques to sketch and render fully realized pieces while maintaining a level of professionalism in all areas.

As an Artist at Muse Paintbar, I was in charge of setting up and leading customers through various types of paintings. Teaching these paintings meant:

- Ensuring that the steps were accurate, user friendly, and involved the correct color mixes

- Timing the steps out accurately to make sure the painting was finished within the time frame without rushing customers

- Working one on one with customers and providing support

- Providing exceptional customer service both on and off the teaching stage

Facilitated and taught various types of paintings to customers. This involved setup, color mixing, and time management to make sure paintings were taught efficiently and within the allotted time.

• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Maintained regular and consistent attendance and punctuality.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained and controlled the online portal for curbside delivery and pickup during the height of the Covid 19 pandemic

• Answered customers' questions, recommended items, and recorded order information.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.