Abigail Sterling
Mendon
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Overview
7
7
years of professional experience
Work History
LTA II Phlebotomist
Good Samaritan Medical Center
02.2024 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Server
Mick Morgan's
11.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Crew Member
Honey Dew Donuts
07.2017 - 04.2021
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas as needed.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Collaborated with team members to complete orders.
Education
Certified Phlebotomy Technician -
National Workforce Career Association
Ellicott City, MD08.2023
High School Diploma -
Nipmuc Regional High School
Upton, MA06.2017
Skills
- PPE Guideline Compliance
- Inventory Management
- Dependable and Cooperative
- Customer Service
- Handling Complaints
- Time Management and Prioritization
- Workstation Setup and Breakdown
- Venipuncture
- Medical Testing
- Sample and specimen collection
- Specimen labeling procedures
Timeline
LTA II Phlebotomist
Good Samaritan Medical Center
02.2024 - Current
Server
Mick Morgan's
11.2021 - Current
Crew Member
Honey Dew Donuts
07.2017 - 04.2021
Certified Phlebotomy Technician -
National Workforce Career Association
High School Diploma -
Nipmuc Regional High School
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