Azja Davis
Boston
Summary
Detail-oriented and compassionate professional with over 5 years of experience in training, documentation, compliance, and employee support. Proven ability to coordinate programs, manage sensitive data, and deliver exceptional service in fast-paced environments. Seeking to transition into a Human Resources role to support benefits, onboarding, and employee engagement initiatives.
Overview
8
8
years of professional experience
Work History
Co-Teacher
Neighborhood House Charter School
Boston
01.2022 - Current
- Delivered onboarding and orientation to new staff, helping with integration and training on policies and procedures.
- Maintained student and personnel records, ensuring accuracy and confidentiality in compliance with organizational guidelines.
- Supported planning of school wellness and engagement events, contributing to a collaborative team environment.
- Acted as liaison between families and administration, resolving inquiries and providing empathetic service — transferable to employee relations.
Patient Representative II
New England Baptist Hospital
Boston
01.2020 - 01.2022
- Responded to high volumes of patient inquiries regarding health services and insurance benefits, providing customer service aligned with HR support functions.
- Trained new staff and led workshops, enhancing team knowledge of systems and compliance protocols.
- Accurately processed sensitive patient information, maintaining compliance with HIPAA — experience applicable to handling confidential employee records.
Applied Behavioral Analyst
APEX Behavioral Consulting
Boston
01.2018 - 01.2020
- Coordinated documentation and compliance tracking across multiple client files, ensuring accurate recordkeeping and audit readiness.
- Designed and implemented training programs for caregivers and staff — aligned with HR training and development initiatives.
- Supported families through transitions and care plan updates, providing high-level client service and change management support.
Education
Bachelor of Arts - Education
Curry College
Milton, MASkills
- Benefits & Leave Support (FMLA, STD, LTD)
- Onboarding & Orientation Coordination
- Employee Relations & Customer Service
- HR Compliance & Confidential Documentation
- Records Management & HCM Data Entry
- Event & Training Program Coordination
- Microsoft Office (Word, Excel, PowerPoint)
- Adaptability & Organizational Skills
- Commitment to DEI & Inclusive Practices
- Customer relationship management
- Patient advocacy
- Client service excellence
- Project-based learning
References
Available upon request
Timeline
Co-Teacher
Neighborhood House Charter School
01.2022 - Current
Patient Representative II
New England Baptist Hospital
01.2020 - 01.2022
Applied Behavioral Analyst
APEX Behavioral Consulting
01.2018 - 01.2020
Bachelor of Arts - Education
Curry College
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