Adam Carreiro
Fall River
Summary
Results-driven loan officer specializing in risk assessment and customer education. Proven track record of enhancing applicant experiences and streamlining operational workflows. Focused on driving efficiency and maximizing customer satisfaction.
Overview
16
16
years of professional experience
Work History
Loan Officer
Ally Bank
12.2018 - Current
- Evaluate loan applications for compliance with bank policies and regulations.
- Reviews loan agreements to confirm completeness and accuracy.
- Met with applicants to gather information for loan applications and address inquiries about processes.
- Guided dealerships through loan process, clarifying terms and conditions to enhance understanding.
- Collaborated with company teams to streamline loan approval processes, improving turnaround times.
- Assist in training new staff on loan processing procedures and customer service standards.
Underwriter
Chase Bank
05.2013 - 12.2018
- Reviewed loan applications for creditworthiness and risk assessment.
- Evaluated financial documents to determine borrower eligibility.
- Collaborated with loan officers to discuss underwriting decisions.
- Prepared detailed reports on underwriting findings and recommendations.
- Utilized underwriting software to streamline application processing.
- Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
Collections Supervisor
Chase Bank
04.2010 - 05.2013
- Managed daily operations of collections department to optimize workflow efficiency.
- Supervised collections team to maintain regulatory compliance and mitigate risks.
- Implemented policies for handling delinquent accounts effectively and fairly.
- Provided guidance and direction to employees on proper collection techniques that adhered to company policy.
- Conducted performance evaluations to assess team member contributions and growth.
- Identified and established customer growth opportunities to support business expansion.
Education
High School Diploma -
Diman Regional Vocational Technical High School
Fall River, MA06-2003
Some College (No Degree) -
Massasoit Community College
Brockton, MASkills
- Loan analysis
- Risk assessment
- Financial analysis
- Document analysis
- Detail orientation
- Customer education
- Relationship management
- Clear communication
- Time management
Timeline
Loan Officer
Ally Bank
12.2018 - Current
Underwriter
Chase Bank
05.2013 - 12.2018
Collections Supervisor
Chase Bank
04.2010 - 05.2013
High School Diploma -
Diman Regional Vocational Technical High School
Some College (No Degree) -
Massasoit Community College