Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Adam Przystas

Fall River,MA

Summary

Dynamic Pest Technician at Ecolab Pest with expertise in integrated pest management and a proven track record in customer relationship building. Skilled in problem-solving and proactive service planning, I successfully customized treatment plans, enhancing client satisfaction and retention. Committed to safety and effective communication, I foster trust and transparency with clients.

Overview

30
30
years of professional experience

Work History

Pest Technician

Ecolab Pest
10.2023 - Current
  • Learned and adhered to safety protocols while applying pest control techniques.
  • Assisted in identifying pest problems through inspections and assessments.
  • Operated equipment such as sprayers and foggers for effective pest management.
  • Participated in training sessions on integrated pest management strategies.
  • Build and retain relationships with customers.
  • Problem solving
  • Proactive and reactive approach to work.
  • Growing accounts with added services and sales
  • Communicated with clients to educate them on prevention methods and service schedules.
  • Documented service reports detailing treatments and recommendations for clients.
  • Assisted in training new technicians on company procedures, safety protocols, and best practices in pest management techniques.
  • Conducted thorough inspections to assess the severity of infestations, customizing treatment plans for each case.
  • Collaborated with team members to develop efficient strategies for managing complex pest problems.
  • Developed strong relationships with customers by establishing trust through transparent communication regarding treatment expectations and results achieved over time.
  • Informed clients about potential health risks associated with various pests while recommending appropriate preventative measures.
  • Performed structural repairs to prevent future pest entry points, safeguarding clients'' properties from reinfestation.
  • Efficiently managed daily schedules by prioritizing tasks based on urgency and location proximity, optimizing time utilization during service calls.
  • Skilled in utilizing a variety of tools and equipment, including sprayers, dusters, and traps for effective pest control treatments.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
  • Prepared detailed reports to provide information on pest activity and recommend corrective actions.

Residential Coordinator

Stevens Treatment Programs
01.2009 - 09.2023
  • Coordinated daily operations to ensure smooth functioning of residential services.
  • Facilitated effective communication between residents and support staff.
  • Implemented individualized care plans tailored to resident needs.
  • Monitored compliance with safety protocols and regulatory standards.
  • Organized community activities to promote resident engagement and well-being.
  • Assisted in training new staff on operational procedures and best practices.
  • Evaluated resident feedback to enhance service quality and satisfaction.
  • Developed resource materials to support staff in delivering care effectively.
  • Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
  • Evaluated employee performance regularly, offering feedback and opportunities for professional development in their respective roles.
  • Collaborated with local law enforcement agencies to address security concerns and improve the overall safety of the residential community.
  • Managed move-in and move-out procedures to minimize vacancy times and maintain property appeal.
  • Coordinated training sessions for staff members to ensure consistent service quality across all aspects of property management.
  • Developed a strong sense of community among residents through the organization of events, activities, and support services.
  • Recruited, hired, and trained employees, providing day-to-day direction and guidance.
  • Assisted residents in resolving conflicts or disputes amicably through effective mediation techniques when required.
  • Fostered positive relationships with neighboring businesses and organizations to promote mutually beneficial partnerships within the community.
  • Collected feedback from residents and family members to identify opportunities for program and operational improvements.
  • Maintained important organizational paperwork and resident data.
  • Developed and implemented service programming and operational guidelines to meet residents' needs and preferences.
  • Improved residential safety by conducting regular inspections and coordinating necessary repairs.
  • Delivered referrals and information to residents and families about available services, programs and resources.
  • Promoted positive relations between residents and staff.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Enforced policies and safety standards through building and room rounds.
  • Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
  • Supported personal needs of residents dealing with diverse conditions.
  • Provided crisis management and intervention during emergency situations.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Responded to student inquiries and concerns, offering support and guidance.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Monitored student behavior and responded to disciplinary issues in accordance with established policies.
  • Collaborated with residential team to maximize effective and efficient operations.
  • Conducted weekly meetings with students to review goals, address issues and provide support.
  • Promoted culture of respect and understanding among students.
  • Mentored and coached students to foster positive relationships and encourage successful academic achievement.
  • Developed and enforced safety policies and procedures to drive safety and well-being of students.
  • Supervised student employees and provided feedback on performance.
  • Developed and maintained relationships with parents to promote positive living environment for students.

Sales Associate

Westport Lobster
02.2007 - 02.2009
  • Provided exceptional customer service to enhance shopping experience and foster loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and product availability.
  • Conducted product demonstrations to educate customers and promote sales effectively.
  • Resolved customer inquiries and complaints promptly, enhancing satisfaction and retention rates.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Developed promotional displays that attracted customer attention and increased foot traffic.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.

Mileu Therapist

LifeSpan
07.2001 - 06.2006
  • Facilitated therapeutic activities to enhance emotional and social skills among clients.
  • Implemented behavior management strategies to promote positive interactions and reduce incidents.
  • Collaborated with multidisciplinary teams to develop individualized treatment plans for clients.
  • Monitored client progress and documented observations to inform care strategies and adjustments.
  • Trained new staff on therapeutic techniques, safety protocols, and crisis intervention methods.
  • Conducted group sessions that encouraged communication, teamwork, and conflict resolution skills.
  • Led workshops on mental health awareness, fostering a supportive environment for clients and staff.
  • Documented client progress accurately and comprehensively, ensuring timely communication with other team members regarding any changes or concerns.
  • Contributed to improved overall functioning of clients by consistently modeling appropriate social skills and interpersonal behaviors.
  • Improved client well-being by developing and implementing individualized treatment plans tailored to their specific needs.
  • Enhanced communication skills in clients through facilitating group therapy sessions and promoting healthy interactions among peers.
  • Upheld professional boundaries consistently and appropriately, maintaining focus on client needs while avoiding personal entanglements or conflicts of interest that could compromise therapeutic outcomes.
  • Assisted clients in meeting their goals by providing guidance on effective coping strategies, stress management techniques, and self-care practices.
  • Reduced crisis situations by closely monitoring client behaviors and intervening proactively with de-escalation techniques.
  • Provided constructive feedback to peers and colleagues, contributing positively to a culture of continuous improvement within the therapeutic milieu setting.
  • Promoted safe and supportive environments by establishing clear boundaries and expectations for behavior within the therapeutic milieu.
  • Increased client engagement in recovery process by incorporating creative therapeutic activities into daily routines.
  • Developed strong rapport with clients, fostering trust and open communication necessary for successful therapeutic outcomes.
  • Participated actively in case conferences, sharing relevant insights gained from direct work with clients while also learning from the experiences and perspectives of others on the team.
  • Participated in ongoing training opportunities to stay current on best practices within the field of milieu therapy, applying new knowledge directly to clinical work with clients.
  • Supported clients during times of crisis, utilizing evidence-based approaches to manage risk factors efficiently while maintaining empathy and professionalism.
  • Evaluated effectiveness of treatment interventions regularly through ongoing assessment processes, adjusting strategies as needed based on feedback from clients themselves or other team members.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Provided education on mental health topics and resources to clients.
  • Supported individuals dealing with mental health and emotional issues.

Lead Sales Specialist

J.Crew
09.1995 - 05.2000
  • Led sales initiatives to drive revenue growth and enhance customer engagement.
  • Developed and implemented strategic sales plans to penetrate new markets.
  • Mentored junior sales team members, fostering skill development and performance excellence.
  • Analyzed market trends to identify opportunities for product positioning and competitive advantage.
  • Built strong relationships with key clients, ensuring high levels of satisfaction and retention.
  • Streamlined sales processes, improving efficiency and reducing turnaround time for client requests.
  • Strengthened team performance with regular coaching sessions, fostering a collaborative work environment.
  • Consistently ranked as a top performer among peers due to exceptional sales results and customer feedback.
  • Enhanced brand visibility by participating in industry trade shows and networking events.
  • Initiated process improvements within the team, leading to higher productivity levels and increased efficiency.

Education

Associate of Arts -

Dean College
Franklin, Ma
05-1995

Skills

  • Driver's license
  • Rodent control
  • Pest inspection
  • Safety procedures
  • Preventative measures
  • Safety protocols
  • First aid training
  • Chemical handling
  • Integrated pest management
  • Preventive measures
  • Fumigation techniques
  • Property and facility inspections
  • Pest control treatments
  • Reporting and documentation
  • Dependable and reliable
  • Equipment and tools
  • Creative problem solving
  • Safety precautions and procedures
  • Adaptable
  • Job site preparation
  • Communicative and articulate
  • Appointment scheduling
  • Valid [state] driver's license
  • Service planning
  • Team mentoring
  • Service sales
  • Equipment troubleshooting
  • Property inspection
  • Service vehicle maintenance
  • Conflict mediation
  • Pest removal
  • Company branding
  • Reports and documentation
  • Pesticide applications
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Client consultation
  • Documentation skills
  • Task prioritization

Accomplishments

Added sales to accounts, growing business and revenue.

Consistently exceeded CV and non contract sales budget every month by a minimum of 20%

Timeline

Pest Technician

Ecolab Pest
10.2023 - Current

Residential Coordinator

Stevens Treatment Programs
01.2009 - 09.2023

Sales Associate

Westport Lobster
02.2007 - 02.2009

Mileu Therapist

LifeSpan
07.2001 - 06.2006

Lead Sales Specialist

J.Crew
09.1995 - 05.2000

Associate of Arts -

Dean College

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Adam Przystas