Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

ADIL BOUKHAL

RABAT - TEMARA,MORROCO

Summary

Police Sergeant with extensive experience in incident management and employee training at the General Directorate of National Security. Demonstrated success in crime investigation and effective communication, leading to improved team performance and policy compliance. Expertise in crowd control and emergency leadership, enhancing operational efficiency. Proven skills in crime prevention, community outreach, and collaboration with diverse teams to address security challenges.

Overview

16
16
years of professional experience

Work History

Police Sergeant

GENERAL DIRECTORATE OF NATIONAL SECURITY
RABAT
10.2011 - Current

Completed six-month internship at DGSN, gaining experience across multiple departments.
Acquired skills in investigations, rapid interventions, and crowd management.
Executed administrative tasks to support departmental functions.
Managed human resources effectively to optimize team performance.

  • Supervised daily operations and ensured compliance with departmental policies.
  • Coordinated training sessions for new officers and enhanced team skills.
  • Managed incident responses and directed patrol units during emergencies.
  • Prepared detailed reports on incidents and maintained accurate records for case files.
  • Evaluated the performance of assigned personnel through observation, review of reports and other methods.

Call Center Operator

WEBHELP
RABAT
03.2010 - 10.2011

Initially, it was "Aegon," a project specializing in call origination with the aim of generating the largest number of insurance sales (hospitalization and death).

Afterwards, it became purely technical again as I moved to the SFR Telecom project (remote repair and resolution of technical problems).

Payroll and HR Agent

PIZZORNO
RABAT
09.2009 - 06.2010
  • A unique and enriching internship experience within a renowned multinational company, I was responsible for scheduling and organizing continuing education courses, and handling staff payroll at the end of each month.

Education

SPECIALIZED TECHNICIAN DIPLOMA - BUSINESS MANAGEMENT

"ISTA"Specialized Institute of Applied Technology
RABAT
06-2009

Baccalaureate - EXPERIMENTAL SCIENCES

AL GHZALI HIGH SCHOOL
TEMARA
06-2005

Skills

  • Incident management and policy enforcement
  • Crowd control and crime prevention
  • Crime investigation and reporting
  • Employee training and development
  • Budget management
  • Legal knowledge
  • Communication skills

Affiliations

  • Attendance
  • Active listening
  • The spirit of analysis
  • The sense of organization
  • Team spirit

Languages

Arabic
First Language
French
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2

Timeline

Police Sergeant

GENERAL DIRECTORATE OF NATIONAL SECURITY
10.2011 - Current

Call Center Operator

WEBHELP
03.2010 - 10.2011

Payroll and HR Agent

PIZZORNO
09.2009 - 06.2010

SPECIALIZED TECHNICIAN DIPLOMA - BUSINESS MANAGEMENT

"ISTA"Specialized Institute of Applied Technology

Baccalaureate - EXPERIMENTAL SCIENCES

AL GHZALI HIGH SCHOOL
ADIL BOUKHAL