Adil Karmas

• Oversaw daily security and operational activities in high-traffic areas, ensuring safety and order.

• Maintained compliance with emergency protocols, including medical, technical, maintenance, and hygiene standards.

• Monitored and supervised premises to prevent security breaches and ensure smooth operations.

• Trained and supervised team members to uphold company policies and deliver exceptional customer experiences.

• Successfully completed and led training programs, including non-violent crisis intervention, CPR/AED, and other security healthcare programs
• Held bi-monthly meetings with supervisors and managers from the Emergency Department, Psychiatry Unit, Pharmacy, and Pediatric Units, resulting in a 20% improvement in security protocol adherence

• Implemented a hotel quarantine safety program, resulting in 100% compliance with local health regulations during the COVID-19 pandemic
• Supervised the installation and monitoring of an ultramodern CCTV system, increasing incident detection rates by 40%

• Implemented comprehensive safety and security protocols for the pre-opening phase
• Ensured best coverage and functionality of over 650 surveillance cameras
• Developed protocols that led to a 25% faster response time for emergency services

• Managed the safety and upkeep of entertainment and leisure zones within the resort.

• Conducted regular inspections to ensure compliance with security, maintenance, and hygiene protocols.

• Facilitated positive guest experiences by enforcing rules and guidelines while addressing guest concerns.

• Managed guest check-in and checkout processes efficiently
• Handled guest inquiries, reservations, and complaints professionally
• Maintained accurate records of room bookings and financial transactions