Adisa Sotsavanh
Lowell
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
15
15
years of professional experience
Work History
Coordinator
Tjmaxx
Chelmsford
10.2020 - 12.2025
- Coordinated daily operations to ensure efficient workflow within the store.
- Assisted in managing inventory levels and restocking merchandise as needed.
- Implemented visual merchandising standards to enhance product displays and customer experience.
- Trained new team members on operational procedures and customer service expectations.
- Collaborated with management to develop promotional strategies that drive sales.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Delegated work to staff, setting priorities and goals.
- Guided employees in handling difficult or complex problems.
Assembler
Mks Instruments Inc
Wilmington
04.2019 - 11.2020
- Assembled components and subassemblies according to blueprints, diagrams, and work instructions
- Operated various hand tools and power tools to complete assembly tasks efficiently
- Inspected finished products for quality assurance, ensuring adherence to specifications
- Collaborated with team members to meet production goals and deadlines
- Maintained a clean and organized work area, promoting safety and efficiency
- Troubleshot assembly issues, identifying root causes and implementing corrective actions
- Followed standard operating procedures (SOPs) to ensure consistent product quality
- Maintained accurate documentation of completed assemblies including quantities produced
Packaging
Anika therapeutics
Bedford
09.2017 - 06.2019
- Clean room
- Assembly line
- Packaging
Author Approve Publish Revise Retire Archive
Aved Electronics
Billerica
07.2016 - 09.2018
- Reported on document control processes.
- Administered document lifecycle (author approve publish revise retire archive).
- Prepared electronic document templates.
- Checked incoming documents for readiness prior to processing.
Assembly
Amphenol
Nashua
05.2016 - 12.2016
- Used established assembly instructions to complete jobs in an efficient and accurate manner.
- Completed hand-finishing of final products.
- Maintained work areas in a clean, neat and organized fashion.
- Supported quality assurance by visually inspecting items and removing defect parts.
- Planned and laid out work to meet production and schedule requirements.
- Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
Saint Jude Medical
Clean room assembly operator
Westford
04.2014 - 05.2015
- Assembled medical catheters in a cleanroom and operate various manual assembly machines.
- Sheath / Pet Attach; cut fibers, attached to lens, and heated with a nozzle under a microscope.
- Sealed the lens with UV, ensured the amount of glue was correct and cured under UV light.
- Fiber Strip; measure and cut fibers, strip both ends in Sulfuric Acid, double rinse in distilled water, rinse in IPA and inspect pieces under a microscope after cleaning with various alcohols.
- Adhered to cleanroom gowning; safety goggles, hair cap, booties, smock and gloves.
- Ensured products were consistently controlled to GMP quality standards to reduce failures.
Inventory Associate
Optima shipping solutions
Wilmington
02.2013 - 02.2014
- Detailed diverse facets of inventory management in reports, including costs, deliveries and usage.
- Evaluated special circumstances and established needs when placing new supply orders.
- Tracked inventory usage, documented discrepancies and maintained overall count.
- Applied a clean and organized approach to maintaining inventory storage area.
- Communicated with floor managers to determine merchandise placement.
- Evaluated operational records and made scheduling adjustments to maximize efficiency.
Assembly Line Worker
Trelleborg Sealing Solutions
Northborough
11.2010 - 07.2011
- Assembled component parts of [item].
- Adjusted equipment to maintain optimal performance.
- Completed hand-finishing of final products.
- Performed basic jobs such as boxing, labeling and moving items.
- Used established assembly instructions to complete jobs in an efficient and accurate manner.
- Utilized basic mathematical abilities to calculate materials, hourly rates and other relevant details.
- Maintained work areas in a clean, neat and organized fashion.
Skills
- Visual merchandising
- Employee training
- Inventory management
- Promotions planning
- Customer service
- Team collaboration
- Problem solving
- Quality assurance
- Workflow coordination
- Time management
- Attention to detail
- Project Support
Timeline
Coordinator
Tjmaxx
10.2020 - 12.2025
Assembler
Mks Instruments Inc
04.2019 - 11.2020
Packaging
Anika therapeutics
09.2017 - 06.2019
Author Approve Publish Revise Retire Archive
Aved Electronics
07.2016 - 09.2018
Assembly
Amphenol
05.2016 - 12.2016
Saint Jude Medical
Clean room assembly operator
04.2014 - 05.2015
Inventory Associate
Optima shipping solutions
02.2013 - 02.2014
Assembly Line Worker
Trelleborg Sealing Solutions
11.2010 - 07.2011