Adriana DaSilva
Target
West Bridgewater
Summary
Motivated individual with a strong background in customer service and teamwork. Recognized for enhancing customer satisfaction and streamlining store operations, ready to support business objectives through effective communication and flexibility.
Work History
Target Team Member
3 Months- Processed transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall satisfaction.
- Collaborated with team members to ensure smooth store operations.
- Handled returns and exchanges in accordance with company policies.
- Organized merchandise displays, contributing to an appealing shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Processed customer transactions efficiently using point-of-sale systems.
Education
Bachelor of Arts - Theatre
- Performing Arts Scholarship Recipient
- Honoree of core Subjects
High School Diploma
- Awarded
- Performing Arts Scholarship Recipient
- WB community Scholarship fund Scholarship Recipient
- Howard funds Scholarship Recipient
- Honoree of Anatomy
- Honoree of Math
- Honoree of Science
- Honoree of English
- Completed AP course in AP Lang
- 3.8 GPA
- Extracurricular Activities: Drama, Choir, Action Club
- Tri-M honors society Member
Skills
Teamwork
Teamwork and collaboration
Friendly and helpful
Customer service
Problem-solving
Honest and dependable
Time management
Attention to detail
Customer assistance
Strong communication and interpersonal skills
Problem-solving abilities
Cleaning and sanitizing
Multitasking
Excellent communication
Team cooperation
Creative thinking
Active listening
Goal driven
Flexible hours
Timeline
Target Team Member
Target
10.2025 - 01.2026Read More
Dean College
Bachelor of Arts from Theatre
Read More
West Bridgewater Middle Senior HighSchool
High School Diploma
Read More