Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

ADRIANA MEMETI

Roxbury Crossing

Summary

My name is Adriana Memeti, and I am a dedicated pre-medical student at MCPHS University. I'm writing to express my keen interest in the patient care experience position at your esteemed institution. Driven by a passion for healthcare and commitment to serve others, I am eager to gain valuable experience in patient care. My academic background in pre-medical studies has quipped me with a solid foundation in the sciences and a deep understanding of the importance of compassionate patient interaction. In addition to my academic pursuits, I am fluent in English, Italian, and Albanian. The linguistic versatility allows me to connect with a diverse range of patients and provide them with the care and support they need. Thank you for considering my application. I am excited about the possibility of contributing to your team and looking forward to the opportunity to discuss how I can be a valuable asset to your team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Assistant

Brigham's & Women's Hospital
08.2024 - Current
  • Assist nursing staff with daily patient care activities, ensuring comfort and safety.
  • Perform EKGs, finger sticks, and vital sign checks as needed to support diagnostic procedures.
  • Monitor vital signs and report changes to the medical team for timely interventions.
  • Train and mentor newly hired PCAs, ensuring proper orientation to unit protocols and patient care standards.
  • Provide emotional support to patients and families, enhancing the overall care experience.
  • Document patient information accurately in electronic health record systems to ensure continuity of care.
  • Participate in ongoing training opportunities to stay current on best practices within the field of patient care.

Costumer Service

CVS Pharmacy
08.2023 - 08.2024
  • Provided excellent customer service while enforcing rules.
  • Providing product information, processing transactions accurately, and resolving any issues or concerns.
  • Handled payments with high accuracy, minimizing bookkeeping errors and customer service issues.
  • Maintained quality customer service by responding to inquiries and preventing recurrences.
  • Trained customer service representatives in maintaining store operations and internal processes.

Cashier Team Lead

Niko's Pizza
08.2022 - 07.2023
  • Weighed items and determined correct prices based on code and amount.
  • Maintained confidentiality of customer transactions and personal information as per company policy.
  • Wrapped and prepared customer purchases for carry-out or delivery.
  • Assisted customers with locating hard-to-find items.
  • Monitored inventory levels at checkout area and restocked items as needed.
  • Processed customer exchanges and returns for merchandise issues.

Education

Bachelor of Science - Science Education

MCPHS University
Boston, MA
04-2027

Skills

  • Taking vital signs
  • Conducting EKGs
  • Performing finger sticks for blood glucose testing
  • Ensuring patient care and safety
  • EMR documentation
  • Training and mentoring new PCAs
  • Team collaboration and communication
  • Patient-centered care
  • Empathy and compassion
  • Stress and time management
  • Effective communication

Certification

  • CPCT/A - Patient Care Technician/Assistant

LANGUAGES

Albanian
Italian

Timeline

Patient Care Assistant

Brigham's & Women's Hospital
08.2024 - Current

Costumer Service

CVS Pharmacy
08.2023 - 08.2024

Cashier Team Lead

Niko's Pizza
08.2022 - 07.2023

Bachelor of Science - Science Education

MCPHS University

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ADRIANA MEMETI