Aidan Flores
Norwood,MA
Summary
Dedicated Service Technician with extensive experience at RM CarCare, skilled in technical repair methods and preventive maintenance. Proven ability to enhance vehicle safety through thorough inspections and effective problem-solving. Recognized for fostering respectful interactions with clients and optimizing service processes to improve efficiency and customer satisfaction.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2026
2026
years of professional experience
Work History
Service Technician
RM CarCare
08.2021 - Current
- Performed routine maintenance services, ensuring vehicle safety and reliability.
- Collaborated with team members to streamline service processes and improve efficiency.
- Conducted thorough inspections of vehicles, identifying potential problems proactively.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Performed safety and emissions inspections.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
State Inspector
Norwood Gulf
2019 - 2022
- Conduct comprehensive safety inspections on vehicles to verify roadworthiness.
- Evaluate vehicles for compliance with Massachusetts state laws and regulations.
- Inspect critical systems including brakes, lights, tires, steering, suspension, and emissions.
- Identify and document safety defects or non-compliance issues.
- Issue passing or failure certificates based on inspection results.
- Maintain accurate records and reports of all inspections performed.
- Communicate inspection outcomes clearly to vehicle owners or operators.
- Stay updated on evolving state regulations and inspection procedures.
- Promote public safety by ensuring only roadworthy vehicles operate on state roadways.
Assistant Manager
Jiffy Lube
2016 - 2019
- Oversaw inventory management, optimizing stock levels to reduce waste.
- Collaborated with upper management to identify performance metrics and key improvement areas.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Norwood High School
Norwood, MASkills
- Technical installation and maintenance
- Detail-oriented approach
- Preventive Maintenance
- Client support
- Licensed driver
- Power tool operation
Languages
Spanish
Limited Working
Timeline
Service Technician
RM CarCare
08.2021 - Current
State Inspector
Norwood Gulf
2019 - 2022
Assistant Manager
Jiffy Lube
2016 - 2019
High School Diploma -
Norwood High School