Aidan Smith
Chicopee
Summary
Hardworking and passionate candidate with knowledge on digital media and communications. Dependable candidate that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet and help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Dining Service Associate
Loomis Applewood
10.2021 - Current
- Improved customer satisfaction by providing exceptional dining experiences and attentive service.
- Enhanced operational efficiency by maintaining a clean and organized dining area at all times.
- Ensured food safety compliance with proper handling, storage, and preparation techniques.
- Collaborated with kitchen staff for timely delivery of orders and accurate meal preparation.
- Assisted in training new Dining Services Associates, sharing knowledge on best practices and company standards.
- Supported inventory management with regular stock checks, reporting shortages or discrepancies to supervisors.
- Maintained a friendly atmosphere in the dining area, fostering positive relationships with guests and coworkers alike.
- Increased overall guest satisfaction by accommodating special dietary requests or allergies whenever possible.
- Handled high-pressure situations professionally during busy shifts or large events while maintaining quality service standards.
- Complied with health and safety regulations, maintaining top cleanliness and organization.
Restaurant Waiter
Cracker Barrel
01.2023 - 04.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
Associate of Applied Science - Communication And Digital Media Transfer
Springfield Technical Community College
Springfield, MA01.2025
High School Diploma -
South Hadley High School
South Hadley, MA06.2022
Skills
- Podcast Production
- Video Editing
- Creative Thinking
- Adobe Audition
- Final Cut Pro
- Davinci Resolve
- Microsoft Office Proficiency
- Video production
- Photography
- Script Development
- Improvisation
- Soundboard Operation
- Audio editing
- Radio Broadcasting
- Voiceover Writing
- Media Operations Knowledge
- Interviewing techniques
- Strong multitasking
- Team player attitude
Timeline
Restaurant Waiter
Cracker Barrel
01.2023 - 04.2023
Dining Service Associate
Loomis Applewood
10.2021 - Current
Associate of Applied Science - Communication And Digital Media Transfer
Springfield Technical Community College
High School Diploma -
South Hadley High School
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