Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Aiden Moriarty

Rowley

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

"Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty."

Overview

2
2
years of professional experience

Work History

To-Go Specialist

Brinker Internationl, Chili's Grill & Bar
05.2024 - Current
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
  • Adapted quickly to new technology platforms for online ordering and delivery services integration.
  • Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
  • Maintained a clean and inviting pickup area, contributing to a positive customer experience.
  • Reduced wait times for customers, prioritizing timely food preparation and packaging.
  • Enhanced customer satisfaction by providing efficient and accurate order processing.

Pizza Cook

Off the Vine
04.2023 - 06.2024
  • Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
  • Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
  • Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
  • Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.

Education

High School Diploma -

Triton Regional High School
Newbury Old Town, MA
05-2029

Skills

  • Strong multitasking
  • Quick learner
  • Initiative-taking
  • Goal oriented
  • Cleanliness
  • Service prioritization
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building

Affiliations

  • Young Democrats of Massachusetts

Interests

  • Politics and Government
  • Soccer
  • Health and Wellness
  • Cooking
  • Environmental Issues
  • Writing and Literature

Timeline

To-Go Specialist

Brinker Internationl, Chili's Grill & Bar
05.2024 - Current

Pizza Cook

Off the Vine
04.2023 - 06.2024

High School Diploma -

Triton Regional High School

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Aiden Moriarty