Ainsley Risenmay
Needham Heights
Summary
Reliable server providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers. Consistent with good customer relations and level-headed decisions when faced with conflicts in orders. Reliable for time management and ability to listen and follow orders.
Overview
6
6
years of professional experience
Work History
Ice Cream Server
Needham Junction Ice Cream
05.2025 - 08.2025
- Explained ice cream flavors, toppings, sundaes, and any potential allergy conflicts to customers
- Seasonal ice cream place open for the summer
- Provided details on ice cream source and specials
- Notified supervisor for any low products, issues, or customer complaints (specifically with parking)
- Scooped the ice cream into cones and dishes with reasonable portion sizing
- Processed sales transactions for cash, debit, and credit purchases
- Cleaned empty containers and utensils at the beginning and end of the shift
- Used ice cream blenders to make frappes and flurries
- Loaded soft serve ice cream and toppings
Volunteer
Church Of Jesus Christ Of Latter Day Saints
01.2025 - 08.2025
- I worked as a volunteer Lead YCL (Youth Counselor Leader) and was selected personally for the job
- I was over all YCL's and my own year of campers
- Decided who slept in what cabins based on their answers to surveys
- Held meetings weekly with adult leaders to decide activities, meals, and other events at the camp for the girls
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Used communication skills to engage with others and make sure all YCL's were updated with correct information
- Throughout the camp had special responsibilities to run errands for adult leaders and ensure all the girls were being heard and listened too
- Intervened in crisis situations to support girls and make sure they were returning to safe environments at home
- Planned and tracked goals
- Gathered opinions from girls and leaders to make sure everyone had a voice
Cleaner
Cyprus Welfare Services
01.2020 - 07.2024
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Provided assistance to other staff members with cleaning of difficult areas.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Education
No Degree -
Needham High School
Needham, MA06-2026
Skills
- Case merchandising
- Ice cream sampling
- Maintaining stock levels
- Customer Service
- Inventory
- Sales transactions
- Health and safety regulations
- Recordkeeping
- Fundraising
- Time management
- Cleaning and sanitizing
Timeline
Ice Cream Server
Needham Junction Ice Cream
05.2025 - 08.2025
Volunteer
Church Of Jesus Christ Of Latter Day Saints
01.2025 - 08.2025
Cleaner
Cyprus Welfare Services
01.2020 - 07.2024
No Degree -
Needham High School
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