Aidan Masterson
Danvers
Summary
Dynamic and results-oriented professional with extensive experience in childcare and customer service, notably at Danvers Recreation. Excelled in enhancing program efficiency and expanding resources through grant writing, demonstrating exceptional problem-solving and facility management skills. Proven track record in boosting customer satisfaction and streamlining operations, underpinned by strong teamwork and CPR certified.
Overview
4
4
years of professional experience
Work History
Assistant Program Supervisor
Danvers Recreation
06.2021 - Current
- Learned the In’s and Out’s of Childcare
- Enhanced program efficiency by streamlining processes and implementing new leadership ability.
- Coordinated daily activities
- Oversaw daily operations of the program, ensuring smooth functioning and timely completion of tasks.
- Participated in grant writing efforts for additional funding sources, increasing available resources for program expansion.
- Completed or supervised required or designated program documents.
- Provided assistance in crisis intervention situations.
Food Prep Cook
Danvers Pizza and Subs
11.2021 - 05.2022
Retail Sales Associate
Off Broadway Shoe Warehouse
06.2021 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
High School Diploma -
Danvers High School
Danvers, MA06.2023
Skills
- Task delegation
- Scheduling proficiency
- Staff evaluation
- Facility management
- Teamwork and collaboration
- Customer service
- Problem-solving
- AED operation
- CPR certified
- First aid and CPR
Timeline
Food Prep Cook
Danvers Pizza and Subs
11.2021 - 05.2022
Assistant Program Supervisor
Danvers Recreation
06.2021 - Current
Retail Sales Associate
Off Broadway Shoe Warehouse
06.2021 - 09.2021
High School Diploma -
Danvers High School
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