Accomplished commercial insurance underwriter with 17 years of comprehensive experience, currently excelling in Oman for the past 5 years. Specializes in underwriting engineering, liability, fire, and miscellaneous insurance lines, demonstrating expertise in managing co-insurance and facultative reinsurance. Previously spent 12 years in the Indian market, leading operations, streamlining accounts, optimizing underwriting processes, enhancing customer service, and overseeing claims management. Proven team leader with a robust track record of driving efficiency and delivering excellence in the insurance industry.
Hi, I’m
Akash J R
Muscat
Summary
Overview
17
years of professional experience
Work History
New India Assurance
Commercial Underwriter
03.2019 - Current
Job overview
- Evaluates potential acquisitions from an underwriting perspective, providing key insights for executive decision-making processes for Engineering, Liability and other Miscellaneous lines of insurance.
- Negotiates reinsurance contracts to optimize coverage allocation and minimize exposure to catastrophic events.
- Supports review, acceptance, or denial of new or renewal business after carefully reviewing all information.
- Effectively manages high-risk accounts by monitoring performance metrics and implementing timely corrective actions as needed.
- Coordinates effectively with customers, agents and brokers to negotiate coverage, price, and service delivery.
HDFC ERGO General Insurance Company Limited
Assistant Manager Branch Operations and Administrations
06.2011 - 06.2019
Job overview
- Ensured the smooth functioning of Insurance Operations at Branch level
- Performed proposal evaluation, policy documentation, and endorsement management
- Coordinated compliance of Branch as per Labour Law, Shop & Establishment Rules
- Addressed and solved various Admin and Facilities Issues
- Claims Management
- Training new agents on areas of improvement.
Max NewYork Life Insurance Company Limited
Accounts Administration And Customer Service executive
12.2008 - 06.2011
Job overview
- Managed functions pertaining to branch operation sectors related to primary underwriting, policy processing, monetary management, MIS, Man Management and Claims management
- Administered Document management (Agency Handling), Queries, Support and Licensing
- Coordinated Compliance Management & ensured Quality Customer Service in all parameters
- Directed the generation of claim intimation, registration and follow-ups
- Promoted Up selling & Retention of Existing Customers
- Addressed different alignment issues and continuously bridged the gap between Sales & Operations
- Coordinated with the company Head Office and other Inter Departments to focus on Cost Optimizations in all related areas.
Reliance General Insurance Company Limited
Operations executive
Job overview
- Single handedly coordinated operation and admin related issues of Branch, resolution of accounts related queries to exercise controls over all critical activities being conducted at branch
- Performed Bank reconciliation of collection account on a daily basis
- Tied up to avail different services and ensuring quality service from Vendors and timely clearance of Vendor Bills
- Custodian for all the operational assets in Branch and maintaining of Proper Records of the same.
Education
Sun College, Anna UniversityTamil Nadu
Master of Computer Applications (MCA)
01.2006
University Overview
University College, Kerala UniversityKerala
Bachelor of Science (BSc)
01.2003
University Overview
Skills
- Underwriting
- Client Servicing
- Claims Management
- Streamlining of Operational Process
- Vendor / Agency Management
- Time management abilities
- Decision-Making
- Adaptability
- Up selling & Customer Retention
- Team Management
- Process Management
Languages
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Timeline
Commercial Underwriter
New India Assurance
03.2019 - Current
Assistant Manager Branch Operations and Administrations
HDFC ERGO General Insurance Company Limited
06.2011 - 06.2019
Accounts Administration And Customer Service executive
Max NewYork Life Insurance Company Limited
12.2008 - 06.2011
Operations executive
Reliance General Insurance Company Limited
Sun College, Anna University
Master of Computer Applications (MCA)
University College, Kerala University
Bachelor of Science (BSc)
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