Alannah McNally
Somerville
Summary
Efficient professional with several years of experience in hospitality, customer service, and childcare settings.
Overview
7
7
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Front of House Shift Supervisor
Legal Seafoods
Cambridge
07.2023 - Current
- Supervised front of house operations during peak service hours.
- Trained and mentored new staff on service standards and procedures.
- Coordinated seating arrangements to optimize customer flow and experience.
- Ensured compliance with health and safety regulations throughout service shifts.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
Hostess
Legal Seafoods
Cambridge
09.2022 - 07.2023
- Greeted and seated guests promptly in a busy restaurant environment.
- Managed reservation system to optimize seating efficiency during peak hours.
- Collaborated with servers to ensure smooth dining experiences for patrons.
Babysitter
Private Family
Somerville
06.2018 - 11.2022
- Cared for a child between the ages of two and six multiple times a week, including during online school hours.
- Communicated effectively with parents about daily activities and any concerns.
- Responded promptly to children's needs, offering comfort and guidance when necessary.
Dietary Aide
Visiting Nurses Association
Somerville
06.2022 - 09.2022
- Prepared and served meals in accordance with dietary guidelines at a retirement community.
- Maintained cleanliness and organization of kitchen and dining areas.
- Followed safety protocols for food handling and sanitation practices.
Sales Associate
Carters Oshkosh
Somerville
04.2021 - 11.2021
- Maintained store appearance by organizing merchandise and restocking shelves.
- Processed transactions accurately using point-of-sale systems.
Cashier
Christmas Tree Shops
Somerville
10.2020 - 04.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout areas for optimal customer experience.
Camp Counselor
City of Somerville
Somerville
06.2019 - 08.2019
- Led daily activities and programs for children aged two to five.
- Supervised campers during recreational and educational sessions.
- Ensured safety protocols were followed during all camp activities.
Education
Associate of Science - Child Development
Bunker Hill Community College
Charlestown, MA 09.2024 - 09.2025
Prospect Hill Academy
Somerville, MASkills
- Child development
- Customer service
- Employee training
- Event coordination
- Safety compliance
- Guest relations
- Complaint handling
- Food safety compliance
Certification
- Crowd Control
- CPR
- First Aide
- Completion of Child Growth and Development college course
- CDC Watch Me! Certificate
Timeline
Associate of Science - Child Development
Bunker Hill Community College
09.2024 - 09.2025
Front of House Shift Supervisor
Legal Seafoods
07.2023 - Current
Hostess
Legal Seafoods
09.2022 - 07.2023
Dietary Aide
Visiting Nurses Association
06.2022 - 09.2022
Sales Associate
Carters Oshkosh
04.2021 - 11.2021
Cashier
Christmas Tree Shops
10.2020 - 04.2021
Camp Counselor
City of Somerville
06.2019 - 08.2019
Babysitter
Private Family
06.2018 - 11.2022
Prospect Hill Academy