Alaysia Mayweather
Springfield
Summary
Dynamic professional with a proven track record at Biolife Plasma Services, excelling in employee training and customer service. Skilled in problem-solving and communication, I effectively educated new staff on donor eligibility, enhancing team performance. Committed to maintaining an organized environment, I foster collaboration and ensure exceptional service delivery.
Overview
3
3
years of professional experience
Work History
Donor Support Technician
CSL Plasma Center
manchester
06.2025 - Current
- Processed donor information and maintained accurate records during plasma donation procedures.
- Monitored donor health and ensured compliance with safety guidelines.
- Disconnected donor needles safely and efficiently, ensuring donor comfort and adherence to protocols.
Medical History
Biolife Plasma Services
West Springfield
03.2024 - 04.2025
- Assisted in taking patient vital signs and medical history information.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted fingerpoke procedure to assess hematocrit and protein levels.
- Actively and effectively educate and train new employees on gathering and entering donor medical history . as well as asses donors to make sure they're eligible to donate .
Cashier Team Lead
Marshalls
Springfield
10.2022 - 09.2024
- Performed daily opening and closing procedures for the register area.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Greeted customers promptly and responded to questions.
Cashier Team Lead
Burlington Coat Factoy
Holyoke
10.2023 - 03.2024
- Developed strong working relationships with team members to foster collaboration.
- Maintained work area and kept cash drawer organized.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Processed customer payments quickly and returned exact change and receipts.
Education
High School Diploma -
High School of Science And Technology
Springfield, MA06-2022
Some College (No Degree) - Health Sciences
Springfield Technical Community College
Springfield, MASkills
- Employee training
- Customer service
- Communication skills
- Problem solving
- Organizational skills
- Reliability
Affiliations
- I love gardening , reading, and shopping !
Education and Training
other,other
Timeline
Donor Support Technician
CSL Plasma Center
06.2025 - Current
Medical History
Biolife Plasma Services
03.2024 - 04.2025
Cashier Team Lead
Burlington Coat Factoy
10.2023 - 03.2024
Cashier Team Lead
Marshalls
10.2022 - 09.2024
High School Diploma -
High School of Science And Technology
Some College (No Degree) - Health Sciences
Springfield Technical Community College