Summary
Overview
Work History
Education
Skills
Timeline
Generic

Albert Acevedo

Chicopee

Summary

Dedicated Mental Health Technician with a proven track record at Mira Vista Behavioral Health Center, excelling in patient advocacy and de-escalation techniques. Bilingual in Spanish, enhanced patient care and safety, contributing to a 20% improvement in patient satisfaction. Skilled in CPR and CPI, my focus on family support and teamwork promotes positive treatment outcomes.

Overview

13
13
years of professional experience

Work History

Mental Health Technician

Mira Vista Behavioral Health Center
11.2023 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.

Behavioral Health Technician

Care One Nursing Home
10.2018 - 10.2023
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Conducted client rounds to check on residents.
  • Taught clients how to complete basic household chores and prepare food.
  • Charted on each patient daily.

Mental Health Assistant

Holyoke Medical Care Center
01.2012 - 10.2018
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.

Education

GED -

Holyoke Community College
Holyoke, MA
06-2009

Skills

  • Family support and assistance
  • Excellent customer service skills
  • Nursing intervention adjustment
  • Problem-solving
  • De-escalation techniques
  • Bilingual in Spanish
  • Health plan benefits
  • Patient advocacy
  • Patient protection
  • Charting and clinical documentation
  • CPR Certified
  • CPI Certified

Timeline

Mental Health Technician

Mira Vista Behavioral Health Center
11.2023 - Current

Behavioral Health Technician

Care One Nursing Home
10.2018 - 10.2023

Mental Health Assistant

Holyoke Medical Care Center
01.2012 - 10.2018

GED -

Holyoke Community College
Albert Acevedo