Summary
Overview
Work History
Education
Skills
Community Accomplishments
Timeline
Generic

Albert Terminiello Jr

Ma

Summary

Dedicated technician with extensive experience in troubleshooting techniques, equipment maintenance, and customer relationship management. Proven track record of ensuring safety compliance and technical documentation in complex installations. Results-driven professional experienced in customer service tech support and field engineering. Strong skills in instrument calibration and safety compliance. Committed to delivering high-quality installations and maintaining customer satisfaction through effective communication and technical expertise. Detail-oriented technician recognized for expertise in safety compliance and technical documentation. Successfully managed complex installations while ensuring high standards of customer satisfaction and adherence to safety regulations.

Overview

47
47
years of professional experience

Work History

Customer Sevice Tech Support

Commonwealth Massachusetts
Middleboro
09.2010 - 01.2023
  • Operated specialized tools for repairs and maintenance tasks effectively.
  • Replaced defective components or parts as needed.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Managed quality control and maintained high level of customer satisfaction.
  • Followed safety practices to safeguard against injury and damage to property.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Kept records of parts and equipment used in projects to update inventory.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Installed new appliances, wiring and machinery in homes with defective equipment.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.

Professional Embalmer

Bruno Funeral Service
Revere
09.1975 - 04.2009
  • Prepared bodies for viewing by applying embalming techniques and preserving agents.
  • Utilized specialized tools and equipment to perform embalming procedures effectively.
  • Maintained a clean and organized work environment in compliance with safety regulations.
  • Collaborated with funeral directors to ensure proper handling of deceased individuals.
  • Assisted families by providing clear information about the embalming process and options.
  • Conducted sanitation processes for instruments and work areas after each procedure.
  • Documented all embalming activities accurately for record-keeping purposes.
  • Prepared bodies for embalming by washing, disinfecting and shaving them.
  • Participated in ongoing training to stay current with industry best practices and regulations.
  • Assisted with arranging viewings, funerals and memorial services as needed.
  • Selected appropriate caskets based on family wishes and budget considerations.
  • Dressed deceased persons in clothing provided by family members or funeral home staff.
  • Maintained records of embalming procedures performed.
  • Ensured compliance with health laws, safety regulations and ethical standards relate.
  • Transported remains from place of death to mortuary or other facility for preparation.
  • Created molds and casts of faces, hands and feet for display purposes.
  • Organized and maintained the embalming room, supplies and equipment in an orderly manner.
  • Closed incision utilizing suture knowledge and technique.
  • Performed restorative art techniques such as wax reconstruction or tissue building when necessary.
  • Used pump to introduce embalming fluid after making incisions to remove blood and waste.
  • Inserted convex celluloid between eyeballs to prevent slipping and sinking of eyelids.
  • Packed body orifices with embalming fluid to prevent escape of gases or waste matter.
  • Itemized list of clothing and valuables delivered with body.
  • Dressed bodies to place in caskets.

Director of Photography/Founding Partner

Independent Newspaer Group
Revere
05.1999 - 08.2006
  • Captured compelling visuals for independent newspaper articles and features.
  • Collaborated with editors to enhance storytelling through photography.
  • Managed equipment selection and maintenance for high-quality image production.
  • Trained junior photographers in techniques and equipment usage.
  • Operating cameras during filming, capturing footage in accordance with the director's vision.
  • Administered editing capabilities in terms of pacing, music sensibility and graphics.
  • Recruited and assigned photographers to specific projects, monitoring tasks and duties.
  • Troubleshooting any issues that arise during production process.
  • Communicated with editing staff to define and maintain visual identity.
  • Wrote typography instructions to prepare materials for typesetting or printing.
  • Translated marketing objectives into creative strategies, designs and plans.
  • Used Adobe Photoshop and Adobe Illustrator to create variety of graphic designs.
  • Approved art layouts, copy design and illustrative work for publication.
  • Collaborated with editorial teams to produce compelling news content and features.
  • Established partnerships with community organizations to expand outreach initiatives.

National Product Support Senior Field Engineer

Siemans Nixdorf/Storage Tech Corp
Framingham
06.1980 - 11.1995
  • Managed installation of storage systems and equipment for various clients.
  • Collaborated with engineering teams to design efficient storage solutions.
  • Conducted site assessments to determine project requirements and specifications.
  • Provided technical support and training to field technicians and clients.
  • Oversaw maintenance and troubleshooting of hardware systems in the field.
  • Ensured compliance with safety regulations during field operations and installations.
  • Created detailed documentation for system configurations and operational procedures.
  • Evaluated performance data collected from various systems to identify areas of improvement.
  • Monitored progress of projects closely to ensure adherence to quality standards set by management.
  • Participated in meetings with clients to discuss their needs and develop appropriate solutions.
  • Inspected tools, materials and equipment used by technicians while completing service tasks.
  • Ensured compliance with safety regulations during all installations and repairs.
  • Performed system upgrades and maintenance activities for customers in the field.
  • Developed preventive maintenance plans and ensured their successful implementation.
  • Provided training to customers on proper usage of installed equipment.
  • Maintained accurate records of service calls, repairs and parts replacements.
  • Identified design flaws or potential issues with existing systems in the field.
  • Resolved complex technical problems through troubleshooting techniques.
  • Communicated and collaborated with staff members to standardize processes and ensure smooth workflow.
  • Developed and maintained relationships with clients to ensure satisfaction with services.
  • Prepared and submitted detailed reports on field activities, findings, and recommendations.
  • Interpreted and applied engineering principles to solve field problems.
  • Finished projects on time and within budget.
  • Led cross-functional teams in complex field engineering projects.
  • Utilized mathematical skills and understanding of engineering principles to design new products.

Crime Scene Photographer/Public Relaions Medical E

MedicalExaminers Office Suffolk County
Boston
11.1975 - 04.1980
  • Conducted crime scenes and other types of deaths, as required for police investigations.
  • Photographed autopsies for records and court use.
  • Interacted with families, police, and the Medical Examiner's Office regarding the cause and manner of death, personal property, and any reports or information needed.
  • Interacted with local teaching hospitals regarding autopsies done on our behalf, or organ transplants.
  • Worked with funeral homes for the release of property and human remains.
  • Prepared and conducted the removal of bodies from unique circumstances. Examples in water, buried, and extremely decomposed.

Education

Electrical, Electronics And Communications Engineering

Sylvania Tech
Waltham, MA
10-1983

Associate of Arts - Embalming And Related Sciences

NE Institute of Mortuary Science
Boston, MA
04-1974

High School Diploma -

Revere High School
Revere, MA
06-1971

Skills

  • Equipment maintenance
  • Troubleshooting techniques
  • Safety compliance
  • Technical documentation
  • Instrument calibration
  • Customer relationship management
  • Works well with the general public
  • Knowledge of local health and criminal laws
  • Ability to gain the trust of coworkers
  • Team player
  • Adaptive to new job skills
  • computer skills in PC and Mac

Community Accomplishments

  • Recognized by the City of Revere for 50 years of service to the special needs programs in Revere
  • Recognized by surrounding communities for my assistance in various veterans related events and programs.
  • Recognized by the City of Revere for my work as Co-Founder and Co-Chair of the Revere Veterans Committee.
  • Selected by the National Department of Homeland Security to photograph the 1st Tech Conference in Washington DC 6 months after the 9-11 attack. Working side by side with the Senate President and the Director of National Homeland Security.
  • Sworn member of the Revere Police Auxiliary Dept. Serving 11 years.
  • Co-Founder of the Revere Veterans Committee, running the annual Veteran's Day Dinner/Dance. Raising funds to sponsor RHS scholarships, donations to the Revere Senior Center and JROTC Program. Add new flag poles at the Veteran's Memorial Middle School in Revere and other related areas.
  • I've had clearance to photograph President Bill Clinton and 1st Lady Nancy Regan.
  • I am an Eagle Scout from Revere Troop 5.
  • I have been covering Revere and 6 surrounding communities as a photographer and journalist for over 40 years, bringing news, sports and personal accomplishments of members of the community to print, with integrity and pride in our community.

Timeline

Customer Sevice Tech Support

Commonwealth Massachusetts
09.2010 - 01.2023

Director of Photography/Founding Partner

Independent Newspaer Group
05.1999 - 08.2006

National Product Support Senior Field Engineer

Siemans Nixdorf/Storage Tech Corp
06.1980 - 11.1995

Crime Scene Photographer/Public Relaions Medical E

MedicalExaminers Office Suffolk County
11.1975 - 04.1980

Professional Embalmer

Bruno Funeral Service
09.1975 - 04.2009

Electrical, Electronics And Communications Engineering

Sylvania Tech

Associate of Arts - Embalming And Related Sciences

NE Institute of Mortuary Science

High School Diploma -

Revere High School

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Albert Terminiello Jr