Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Albert And Pamela Mariano

Pepperell

Summary

Business owners with a proven track record at multiple restaurant locations, excelling in customer relations and operations management. Have successfully through strategic planning, been able to aggressively expand our business. We have been able to develop and lead a high-performing team for each of the restaurants. Experience in relationship building, driving repeat business and in a competitive market.

Overview

23
23
years of professional experience

Work History

Owner, Operators of 5 Restaurants

Bailey's Townsend, MA, 2 Alamos, 2 DOX
07.2009 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Mortgage Broker, Real Estate Agent

Worked Together Our Entire Adult Lives
03.2002 - 07.2009
  • Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
  • Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
  • Negotiated, facilitated, and managed real estate transactions.
  • Explained entire mortgage loan process to borrower.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Education

Both Pam And I Have Some College

Billerica Memorial High School
Billerica

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Operations management
  • Business management
  • Strategic planning

Accomplishments

  • Achieved multiple award winning food and drink items through effectively helping with menu and recipe item development.
  • Taste of Nashoba, Groton, MA
  • Taste of the Town Lowell, MA
  • Italian festival Hollis, NH

Timeline

Owner, Operators of 5 Restaurants

Bailey's Townsend, MA, 2 Alamos, 2 DOX
07.2009 - Current

Mortgage Broker, Real Estate Agent

Worked Together Our Entire Adult Lives
03.2002 - 07.2009

Both Pam And I Have Some College

Billerica Memorial High School

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Albert And Pamela Mariano