Albert Wiafe
North Oxford
Summary
Aspiring IT professional with an Associate in Science, Computer Information System, looking to purse a career in computer networking. With my experience and knowledge of reconfiguring network systems i'm hoping to make an excellent addition to the team.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Public Safety Officer
UMASS Memorial Harrington Hospital
06.2023 - Current
- Enforcing laws and regulations and investigating suspicious behavior.
- Patrolling the hospital designated watch areas.
- Responding to emergencies and documenting reports of any incidents at the hospital.
- Ensuring compliance with occupational health and safety.
IT Intern - Computer Networking
DCU Center
03.2024 - 06.2024
- Supported network management activities, including configuration, monitoring, and troubleshooting of network devices.
- Gained familiarity with internet protocols and their practical applications in network communications.
- Collaborated with team members on various IT projects, contributing to design, development, and implementation efforts.
- Learned and applied the best security practices to protect data and systems from potential threats and vulnerabilities.
Engineering Support Technician
EMC Corporation
02.2008 - 08.2013
- Applied technical expertise using standard operating and diagnostic protocols to resolve standard to moderately complex system level issues.
- Cabling, configuring, and reconfiguring systems according to engineering specifications.
- Identified documents and escalated procedural and technical issues to internal managers.
- Provided documentation and direct feedback to Field Technical Specialists and Account Managers. Monitored and tracked service calls by providing status updates at regular intervals using the call tracking database.
Education
Associate in Science - Computer Information System: Health Information Option
Quinsigamond Community College
Worcester, MA06.2024
Certification - Dental Assistant Program
Mount Wachusett Community College
Gardener, MA05.2015
Skills
- Strong leadership and critical thinking skills
- Strong understanding of Microsoft programs
- Understanding of LAN/WAN, IP addressing, routers, switches
- Ability to diagnose and troubleshoot system issues
- Ability to set up, maintain, and secure computer networks
- Ability to troubleshoot technical issues and maintain user system
Certification
- AWS Technical Essentials, AWS training and certification, May 2025
- AWS Network Connectivity Options, AWS training and certification, May 2025
- AWS Networking Basics, AWS training and certification, June 2025
- AWS Network - Monitoring and Troubleshooting, AWS training and certification, June 2025
- AWS Cloud Practitioner Essentials, AWS training and certification, June 2025.
Timeline
IT Intern - Computer Networking
DCU Center
03.2024 - 06.2024
Public Safety Officer
UMASS Memorial Harrington Hospital
06.2023 - Current
Engineering Support Technician
EMC Corporation
02.2008 - 08.2013
Certification - Dental Assistant Program
Mount Wachusett Community College
Associate in Science - Computer Information System: Health Information Option
Quinsigamond Community College
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