Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alea Chbani

Brighton

Summary

Friendly and driven individual with a natural ability to connect with others and provide exceptional service. Quick learner with strong problem-solving skills and a reputation for being reliable, patient, and hard working. Dedicated to supporting team goals and creating a positive experience for customers and co workers.

Overview

8
8
years of professional experience

Work History

Salon Manager/Waxologist

Radiant Waxing
08.2024 - Current
  • Worked effectively in fast-paced environments.
  • Performed waxing services with precision, ensuring client satisfaction and comfort.
  • Educated clients on post-wax care to enhance results and prevent skin irritation.
  • Developed strong client relationships through effective communication and personalized service.
  • Developed training programs to upskill staff and improve overall performance.
  • Managed and motivated employees to be productive and engaged in work.

Server

Yard House
07.2023 - Current
  • Delivered exceptional customer service in high-volume dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Resolved guest complaints promptly, ensuring satisfaction and repeat business.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Hostess/Server

Taffers Tavern
08.2022 - 07.2023
  • Greet guests as they walked in and out of restaurant
  • Seat guest at tables with menus
  • Handle phone calls and customer queries
  • Create floor plan for shifts, managed the fluidity of seating
  • Cleans bathroom, took out trash
  • Help fellow employees when necessary
  • Sell merchandise and gift cards
  • Attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders.
  • Ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time.

Daycare provider/Teacher

Global Montessori
01.2021 - 04.2023
  • Ensuring the children have good hygiene and changing diapers as necessary
  • Organizing activities and developing curriculum
  • Developing a schedule for the children to maintain throughout the day
  • Sustain contact with the children's parents and contacting them in case of any emergency
  • Actively playing with the children, keeping them safe and out of any harm

Hostess/Runner

Rail Stop Restaurant & Bar
09.2017 - 03.2020
  • Greet guests as they walked into the restaurant
  • Seat guests at tables with menus
  • Handle phone calls and customer queries
  • Sell gift cards, take and cash out pick up orders
  • Assist fellow employees when necessary
  • Create floor plan for seating for each shift and manage the fluidity of seating throughout shift
  • Ran food to tables, asked if guests needed anything

Cashier/Server

Boston Crust
05.2018 - 06.2019
  • Greeted customers
  • Took food orders from guests, ran deliveries
  • Assisted customers by explaining or recommending food options, answering questions, and processed exchanges or refunds
  • Maintained a clean and sanitary work environment
  • Ran food to tables, checked on tables, provided whatever guests needed.

Sales associate

Homegoods
10.2018 - 01.2019
  • Greeted customers, responded to questions and explained or recommended different options to guests
  • Engaged guest with merchandise and provided outstanding customer service making the guests feel heard
  • Operated cash registers
  • Directed customers to merchandise within the store

Education

Esthetician License -

Elizabeth Grady School of Esthetics
Medford, MA
01.2024

High School Diploma - undefined

Match Charter Public High School
Brighton, MA
06.2019

Skills

  • Creativity enhancement
  • Motivational skills
  • Excellent Multitasker
  • Energetic
  • Hard-Working
  • Dependable
  • Attention to detail
  • Decision-making
  • Leadership development

Timeline

Salon Manager/Waxologist

Radiant Waxing
08.2024 - Current

Server

Yard House
07.2023 - Current

Hostess/Server

Taffers Tavern
08.2022 - 07.2023

Daycare provider/Teacher

Global Montessori
01.2021 - 04.2023

Sales associate

Homegoods
10.2018 - 01.2019

Cashier/Server

Boston Crust
05.2018 - 06.2019

Hostess/Runner

Rail Stop Restaurant & Bar
09.2017 - 03.2020

High School Diploma - undefined

Match Charter Public High School

Esthetician License -

Elizabeth Grady School of Esthetics
Alea Chbani