ALEJANDRA TORRES-ORTIZ

Chicopee

Summary

Results-driven Trooper First Class with 10 years of law enforcement experience with strong problem-solving skills and a focus on public safety. Successfully enforced traffic laws and conducted thorough investigations, ensuring compliance and fostering community trust.

Overview

years of professional experience

Certification

Work History

Trooper First Class

Massachusetts State Police

Northampton, MA

01.2020 - Current

Enforced traffic laws to ensure public safety and compliance on roadways.
Conducted thorough investigations of accidents and criminal activities, gathering evidence and witness statements.
Collaborated with local agencies to coordinate response efforts during emergencies and major incidents.
Provided training and mentorship to junior troopers, enhancing team performance and operational effectiveness.
Led critical incident response teams, ensuring effective management of high-pressure situations while maintaining public order.
Enhanced community relations through active engagement in local events and providing educational presentations on law enforcement topics.

Correctional Officer/Correctional Counselor

Hampden County Sheriff's Department

Chicopee, MA

03.2014 - 12.2019

Supervised inmate activities to maintain safety and compliance with regulations.
Conducted regular inspections of facilities to identify security breaches and ensure operational integrity.
Collaborated with law enforcement agencies to facilitate inmate transfers and manage crisis situations.
Facilitated group therapy sessions, fostering communication skills and conflict resolution among participants.
Conducted regular case reviews for individual inmates to assess progress towards rehabilitation goals and adjust treatment plans accordingly.
Developed strong working relationships with probation officers, parole boards, and other agencies to ensure seamless communication regarding inmate progress and post-release plans.

Auxiliary Police Officer

West Springfield Police Department

West Springfield, MA

08.2013 - 10.2018

Enforced safety regulations and guidelines during community events.
Conducted routine patrols to deter criminal activity and ensure public safety.
Assisted in traffic control during high-traffic events, ensuring smooth flow of vehicles.
Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.

Education

Bachelor of Science - Criminal Justice

Westfield State University

Westfield, MA

05-2013

Skills

Language: Fluent in Spanish
Multicultural sensitivity

Community policing strategies