Alejandro Celado
Needham Heights
Summary
Dynamic professional with a proven track record at Delta Air Lines, Inc, excelling in roles requiring problem-solving, customer service, and safety procedures. Committed to fostering positive environments and achieving exceptional results through effective teamwork and communication.
Energetic and reliable individual with knack for teamwork and communication. Possesses comprehensive knowledge of safety regulations and aircraft ground operations, combined with skills in equipment handling and logistics. Committed to ensuring efficient and timely ground service operations to support overall flight schedules.
Overview
9
9
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
05.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Assistant Teacher
Back to Artisan Day Care
01.2021 - 06.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Delivery Driver
Winston Flowers
11.2021 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Front Desk Assistant
Rosemary Recreation Pool Complex
06.2016 - 06.2021
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
Teacher Helper
Needham Children's Center
09.2019 - 03.2020
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
Education
Bachelor of Science - Liberal Arts And Sciences
University of Colorado At Boulder
Boulder, CO05-2025
High School Diploma -
Needham High School
Needham06-2021
Skills
- Problem-solving
- Safety procedures
- Safety procedures compliance
- Teamwork and collaboration
- Positive attitude
Languages
Spanish
Native or Bilingual
Timeline
Ramp Agent
Delta Air Lines, Inc
05.2023 - Current
Delivery Driver
Winston Flowers
11.2021 - 03.2023
Assistant Teacher
Back to Artisan Day Care
01.2021 - 06.2023
Teacher Helper
Needham Children's Center
09.2019 - 03.2020
Front Desk Assistant
Rosemary Recreation Pool Complex
06.2016 - 06.2021
Bachelor of Science - Liberal Arts And Sciences
University of Colorado At Boulder
High School Diploma -
Needham High School
Similar Profiles
Robert SixtaRobert Sixta
First Officer at Delta Air Lines - Endeavor AirFirst Officer at Delta Air Lines - Endeavor Air
Awal MohamedAwal Mohamed
Airport Customer Service Agent at Delta Air LinesAirport Customer Service Agent at Delta Air Lines
Ellen KoonsEllen Koons
Customer Service Agent (Turnaround Coordinator) at Delta Air LinesCustomer Service Agent (Turnaround Coordinator) at Delta Air Lines