Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alessandra Bianchi

Newton

Summary

Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

2
2
years of professional experience

Work History

Flight Attendant

JetBlue
Boston, MA
04.2023 - Current
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Streamlined the boarding process by assisting passengers with seat assignments and providing clear directions during busy flights.
  • Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.

Waitress

Paddy's Public House
Newton, MA
12.2021 - 01.2024
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Receptionist

Behind The Hair
Watertown, MA
12.2022 - 04.2023
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Scheduled office meetings and client appointments for staff teams.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Bachelor of Arts - Communications

Framingham State University
Framingham, MA
05.2022

Skills

  • Professional Appearance
  • Customer Service
  • Schedule Management
  • Beverage Service
  • Reliability and punctuality
  • Flight safety
  • Cleanliness and sanitation
  • Team Leadership
  • Strong Work Ethic
  • Cultural Awareness
  • Issue Resolution
  • Preflight briefings
  • Passenger Interaction

Timeline

Flight Attendant

JetBlue
04.2023 - Current

Receptionist

Behind The Hair
12.2022 - 04.2023

Waitress

Paddy's Public House
12.2021 - 01.2024

Bachelor of Arts - Communications

Framingham State University

Similar Profiles

CREATE PROFILE
Alessandra Bianchi