Alex Shulkin
Newton
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
09.2021 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
-
Cashier/Bartender
Cape Cod Inflatable Park
06.2021 - 09.2021
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Newton South High School
Newton, MA05.2022
Skills
- Clerical Support
- Customer Support
- Stock Replenishment
- Customer Complaint Resolution
- Product Knowledge
- Customer Service
- Menu Memorization
- Payment Collection
- Stocking and Replenishing
Languages
Russian
Native or Bilingual
Timeline
Customer Service Associate
Walgreens
09.2021 - 12.2022
Cashier/Bartender
Cape Cod Inflatable Park
06.2021 - 09.2021
High School Diploma -
Newton South High School
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