Alexa Hagman
Rehoboth,MA
Summary
Detail-oriented Housekeeper, well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail. Offering 7 years of industry performance rooted in integrity and hard work.
Performance-driven Associate with a stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches.
Extensive experience in fostering team collaboration and adapting to dynamic retail environments. Reliable and flexible, skilled in inventory management and customer engagement. Recognized for strong leadership and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Sales Lead Keyholder
LOFT
04.2023 - Current
- Led team in achieving sales targets through effective training and mentoring of staff.
- Optimized store operations by implementing inventory management systems for improved stock accuracy.
- Enhanced customer experience by developing and executing promotional events tailored to target demographics.
- Analyzed sales data to identify trends, adjusting strategies to maximize revenue potential.
- Opened inventory boxes and restocked shelves.
- Opened and closed store multiple days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Managed inventory effectively, ensuring optimal stock levels for high-demand products.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Organized and kept the stock room up to standards.
- Arranged new merchandise with signage, and appealing displays to encourage customer sales, and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Sales Associate
Loft Outlet
07.2021 - 02.2023
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built trusting relationships with customers by making personal connections.
- Worked with fellow sales team members to achieve group targets.
- Utilized POS systems for accurate transaction processing and inventory tracking.
- Prepared merchandise for sales floor by pricing or tagging.
- Coordinated visual displays in alignment with brand standards, enhancing product visibility and appeal.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Housekeeper
Linda Wattman
02.2014 - 09.2021
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
- Swept and vacuumed floors, hallways and stairwells
- Dusted and vacuumed 3 assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily
- Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions
Education
Associate of Arts -
Community College of Rhode Island
Warwick, RI06-2025
High School Diploma -
Dighton-Rehoboth Regional High School
North Dighton, MA06.2021
Skills
- Focused and detail-oriented
- Customer-oriented
- Hardworking
- Self-directed
- Excellent oral and written communication
- Decision-making skills
- Merchandising knowledge
- Excellent communication skills
- Outgoing personality
- Energetic self-starter
- Customer- and service-oriented
- Team player mentality
- Reliable and punctual
- Inventory management
- Customer engagement
- Visual merchandising
- POS systems
- Product knowledge
- Time management
- Store maintenance
Timeline
Sales Lead Keyholder
LOFT
04.2023 - Current
Sales Associate
Loft Outlet
07.2021 - 02.2023
Housekeeper
Linda Wattman
02.2014 - 09.2021
Associate of Arts -
Community College of Rhode Island
High School Diploma -
Dighton-Rehoboth Regional High School