Summary
Work History
Education
Skills
Timeline
Generic

Alexander Kelly

Jamaica Plain

Summary

Friendly hospitality enthusiast with ability to learn and communicate complex menu offerings. Record of cultivating guest loyalty through warm, attentive service. Consistently maintains clean and inviting atmosphere while managing guest requests. Experience in front and back of house.

Work History

Bartender

Tequila 61
06.2021 - 09.2021
  • Prepared drinks for more than 100+ customers daily during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Maintained clean, attractive and well-stocked bar area.

Server / Prep Cook

Crawdaddy Junction
05.2003 - 08.2005
  • Worked with POS system to place orders, manage bills, and handle complimentary items for ~80 customers on weekend nights.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted with preparation of ingredients, desserts, and salads.

Busser

Stonehedge Gardens
01.2002 - 05.2003
  • Kept a close eye on guests to refill drinks and keep tables clean for 100+ guests during nights and events.
  • Assisted servers with food delivery and guests' requests.
  • Quickly cleaned and "turned over" tables and counters, maintaining the dining room to the owners' specifications.
  • Worked quickly and cooperatively with fellow staff.
  • Pitched in extra hours and helped during unexpected times of high volume.

Education

Master of Arts - Clinical Mental Health Counseling

Lesley University
Cambridge, MA
12-2027

Bachelor of Arts - Liberal Studies

Western Washington University
Bellingham, WA
06-2010

Skills

  • Guest relations management
  • Menu item recommendation
  • Positive and professional
  • Food inspection
  • Calm demeanor
  • Health codes compliance
  • Daily specials memorization
  • Bar restocking
  • Food and beverage pairings
  • Basic accounting

Timeline

Bartender

Tequila 61
06.2021 - 09.2021

Server / Prep Cook

Crawdaddy Junction
05.2003 - 08.2005

Busser

Stonehedge Gardens
01.2002 - 05.2003

Master of Arts - Clinical Mental Health Counseling

Lesley University

Bachelor of Arts - Liberal Studies

Western Washington University

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Alexander Kelly