Alexander McWilliam

-Summit Award winning rep every quarter since start date
-Fire Protection Specialist managing the Greater Boston/North Shore area.
-Work with companies to maximize value and compliance in their fire protection programs.

-Build rapport with customers and assess needs to make product recommendations as well as upsell additional services.

-Grew my book of business from a starting point of 650K-1M+ in annual sales, in the course of 2 years.
-In charge of managing over 50+ active customers in the Greater Boston area.
-Utilizing online databases and research tools to provide solutions, cost savings, and product evaluations.
-In charge of everything from accounts receivable, billing, sourcing products, and maintenance on all accounts.
-Provided excellent customer service to facilitate and maintain relationships.

-In this role, I focused on building my own book of business and learning how to manage accounts.
-I began making sales calls as well as in-person meetings to expand existing business, while also pursuing new accounts.
-Learning our online databases and solution driven approaches such as, cost saving reports, utilization reports, and identifying possible opportunities.

-Here I primarily worked in the branch managing existing accounts and helping customers on walk-ins/phone calls.
-This role also included; sourcing products from vendors, managing the branch email, and delivering product to customers.