Alexander Schoener
Springfield
Summary
Proven leader and effective communicator, I measurably enhanced team productivity and customer satisfaction at Hot Table. Proficient in staff management and customer service, my skills fostered a service-oriented environment, streamlining operations. My approach to training and mentoring, coupled with a knack for problem-solving, consistently delivered results, improving service speed and efficiency, all while delivering a satisfying experience for our customer.
Overview
4
4
years of professional experience
Work History
Supervisor
Hot Table
10.2021 - Current
- Oversaw daily operations of the restaurant, ensuring smooth workflow and timely completion of orders.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sandwich Artist
Hot Table
03.2021 - 09.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
GED -
Penn Foster
09-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Accomplishments
- Supervised team of 9 staff members.
- Trained more than 30 full time associates and part-time associates.
- Fulfilled managerial tasks, which included opening and closing the store, counting the cash, and staffing.
- Supported multiple store locations to meet demand.
- Received numerous kudos from ownership and management.
Timeline
Supervisor
Hot Table
10.2021 - Current
Sandwich Artist
Hot Table
03.2021 - 09.2021
GED -
Penn Foster
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