Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Alexandra Dial

South Easton

Summary

Finance and Accounts Receivable Billing Specialist with 10 years of experience in corporate finance, billing operations, and client account management. Skilled in streamlining AR processes, reconciling accounts, and implementing billing solutions to improve accuracy and efficiency. Adept at cross-department collaboration and delivering high-quality financial reporting.

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Diligent with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Done Deal MOTORS
01.2011 - 01.2015
  • Prepared monthly financial statements, balance sheet reconciliations, and variance analysis.
  • Supported annual audits by compiling documentation and responding to auditor requests.
  • Assisted management with budget planning and forecasting.
  • Trained and onboarded junior staff on billing systems and AR processes.
  • Greeted and assisted visitors, ensuring a welcoming atmosphere and effective communication.
  • Managed multi-line phone system, directing calls to appropriate departments promptly.
  • Scheduled appointments and coordinated meetings for staff, optimizing calendar management.
  • Maintained accurate records of visitor logs and appointment schedules for compliance purposes.
  • Provided administrative support by preparing documents and reports as needed by management.

Accounts Receivable / Billing Specialist

Elligo Health Research
07.2018 - Current
  • Managed full-cycle accounts receivable, including invoicing, collections, and payment application for [X] clients.
  • Improved billing accuracy by [%] through process standardization.
  • Partnered with finance team to reconcile discrepancies and ensure compliance with GAAP standards.
  • Reduced outstanding receivables days from [X] to [Y] by implementing effective follow-up procedures.
  • Processed and verified invoices for accuracy, ensuring timely billing cycles.
  • Managed accounts receivable inquiries, providing prompt resolutions to client issues.
  • Coordinated with internal departments to streamline billing processes and improve efficiency.
  • Assisted in the reconciliation of customer accounts, contributing to reduced discrepancies.
  • Maintained accurate records using accounting software, enhancing data integrity and reporting.
  • Developed training materials for new staff on billing procedures and compliance standards.
  • Analyzed payment trends, providing insights that informed credit policy adjustments and risk management strategies.

Auto Finance Manager

Impressive Motors INC
05.2023 - Current
  • Analyzed client credit applications for accuracy and compliance with financing policies.
  • Developed tailored financing solutions to meet customer needs and enhance satisfaction.
  • Managed relationships with lenders to secure competitive financing options for clients.
  • Trained and mentored junior staff on auto finance processes and regulatory requirements.
  • Collaborated with sales teams to align financing offerings with marketing strategies.
  • Implemented targeted marketing initiatives to attract potential buyers seeking auto loans.
  • Managed a high volume of loan applications, consistently meeting or exceeding monthly targets for deals closed and revenue generated.

Education

B.S. - Linguistics

Linguistic University
Russia
08-2012

Accounting Degree -

Certificate in Accounting
Russia
08-2014

Certificate - Finance

FMT
New York, NY
01-2023

Skills

  • Financial Systems: SAP, Oracle, QuickBooks, [others if applicable]
  • Technical: Advanced Excel (pivot tables, VLOOKUP, reporting), MS Office Suite
  • Professional: Account Reconciliation, Collections, Financial Reporting, Process Improvement
  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Administrative skills
  • Hospitality services
  • Sensitive information handling
  • Work prioritization

Certification

[e.g., Certified Accounts Receivable Specialist, QuickBooks Certification, etc.]

Languages

English
Full Professional
Spanish
Limited Working
Russian
Native or Bilingual

Timeline

Auto Finance Manager

Impressive Motors INC
05.2023 - Current

Accounts Receivable / Billing Specialist

Elligo Health Research
07.2018 - Current

Front Desk Receptionist

Done Deal MOTORS
01.2011 - 01.2015

B.S. - Linguistics

Linguistic University

Accounting Degree -

Certificate in Accounting

Certificate - Finance

FMT
Alexandra Dial