Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Dunn

Worcester

Summary

Dynamic sales professional with a proven track record at Spectrum, excelling in customer service and sales strategy. Consistently reaching and going above my sales targets. Adept at training and mentoring new employees. In 2024, was named #1 in the district for credit card sales at Old Navy. Skilled in driving revenue through effective engagement and tailored solutions, leveraging strong communication and industry knowledge to enhance customer satisfaction and retention.

Overview

2
2
years of professional experience

Work History

Sales Representative

Spectrum
06.2024 - Current

Successfully sell internet, mobile service, and cable packages to a diverse customer base.

Utilize various sales techniques including cold calling, networking, and referrals to identify and target potential customers.

Presented and explained product features and benefits, tailoring solutions to meet individual customer needs.

Consistently achieved and exceeded monthly sales targets.

Provided exceptional customer service and followed up with customers to ensure satisfaction and retention.

Maintained up-to-date knowledge of industry trends, products, and competitive offerings.

Participated in sales meetings, training sessions, and industry events to enhance product knowledge and sales skills.

Sales Lead

Old Navy
01.2023 - 09.2024

Lead and supervise the sales team to ensure exceptional customer service and store performance.

Train, mentor, and onboard new employees, providing guidance on store policies, procedures, and customer service techniques.

Drive sales by actively engaging with customers, assisting them with their needs, and promoting store products.

Promote and sell Old Navy credit cards, achieving and exceeding monthly sales targets.

Assist in managing store operations, including inventory control, merchandising, and maintaining a clean and organized sales floor.

Collaborate with store management to develop and implement sales strategies and promotional activities.

Education

Education - History

Bridgewater State University
Bridgewater, MA

Skills

  • Customer service
  • Employee training
  • Sales strategy

Timeline

Sales Representative

Spectrum
06.2024 - Current

Sales Lead

Old Navy
01.2023 - 09.2024

Education - History

Bridgewater State University
Alexandra Dunn