Alexandra Riley
Barnstable,MA
Summary
Dynamic professional with a proven track record in social media management and exceptional attention to detail, demonstrated at Cape Cod Panel by significantly boosting engagement rates. Skilled in content creation and audience engagement, adept at teamwork and collaboration. Excelled in roles requiring discretion and relationship building, enhancing brand visibility and customer satisfaction.
Overview
2008
2008
years of professional experience
Work History
Social Media Manager
Cape Cod Panel
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Secretary
Rycon Group
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
House Manager
Berman/Huang Residence
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
Secretary
Lafemmena Salon
09.2006 - 02.2008
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
Associate Of Arts - Sociology
Cape Cod Community College
West Barnstable, MASociology
University of Massachusetts, Boston
Boston, MASkills
- Social media management
- Photo and video editing
- Teamwork and collaboration
- Content creation
- Social media
- Content development
- Photography and videography
- Attention to detail
- Facebook, instagram, linkedin
- Audience engagement
- Networking and relationship building
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
Timeline
Secretary
Lafemmena Salon
09.2006 - 02.2008
Social Media Manager
Cape Cod Panel
Secretary
Rycon Group
House Manager
Berman/Huang Residence
Associate Of Arts - Sociology
Cape Cod Community College
Sociology
University of Massachusetts, Boston
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